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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

July 10, 2020

This dealer has the worst customer service. Calling about a truck to purchase and negotiating with the sales and the next morning truck sold out from under you with not response. More

by mmuno333
Recommend Dealer
No
Employees Worked With
Josh
Jul 13, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

While we are not able to hold vehicles here, I'm very sorry if we were unclear about this. I also apologize if our team hasn't gotten back to you. I would be happy to speak with you directly, but I won't be able to find your contact information from this review. Don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

July 02, 2020

Fast service, communicated well. Kept in contact and letting me know it would take the 2 days they thought it was going to be. Called me right away to let me now it was ready. They washed my car as well More

by Dee7joe339
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for reviewing Orange Coast Chrysler Dodge Jeep Ram Fiat. I am happy to hear that our team took care of you and provided you with the five-star service that we strive for!

July 02, 2020

Good dealer! Hard to come by these days but these guys are straight shooters, quick, precise and no BS. My go to for my Hellcat! More

by Dodge
Recommend Dealer
Yes
Employees Worked With
Ferdie Ang
Jul 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for supporting Orange Coast Chrysler Dodge Jeep Ram Fiat. We're so grateful to see this positive feedback and we look forward to working with you next time!

July 02, 2020

I asked that my tire rotation be done as quickly as possible. I had an important Doctors appointment and they completed the service within 1 hour. More

by btwnsurfnmtn
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review! It was our pleasure to rotate your tires here at Orange Coast Chrysler Dodge Jeep Ram Fiat. If you ever need anything else, don't hesitate to come back and see us again!

July 01, 2020

I set up an appointment with Tony in thr service department. I was promptly greeted and he, along with the rest of the staff, made it all work efficiently. Thank you guys for your hard work and grea More

by HP
Recommend Dealer
Yes
Employees Worked With
Tony, Justin, Jeff P.
Jul 01, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It's our pleasure to assist you! Thank you very much for stopping by to commend Tony and our Service Department. If any future issues should arise, the Orange Coast Chrysler Dodge Jeep Ram Fiat team will be here to help.

July 01, 2020

Great truck buying experience. Looked on line, found the Truck we wanted and went to the dealership to purchase. It was a no hassle experience! More

by Ldouglas72
Recommend Dealer
Yes
Employees Worked With
Rod
Jul 02, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for shopping at Orange Coast Chrysler Dodge Jeep Ram Fiat. It is wonderful to hear that our team helped you into the truck that you were looking for. Congrats and safe travels!

June 27, 2020

Wonderful people here at Orange Coast Chrysler. Answered my questioned. My Fiat felt wonderful after service, used my coupon. I already recommended this place to my children and husband. Thank you Orange More

by Angie74
Recommend Dealer
Yes
Employees Worked With
Luna
Jun 29, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Angie, thank you for reviewing Orange Coast Chrysler Dodge Jeep Ram Fiat! I am glad to hear that you enjoyed the services offered by our team. See you next time!

June 26, 2020

My wife went for me. Price from coupon was different. They tried hard to up sell services. The wait time was good. We might just go to neighborhood oil change service next time. More

by rutherromey
Recommend Dealer
Yes
Employees Worked With
She doesn’t remember.
Jun 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I am sorry for any miscommunication regarding our prices. Additionally, our team offers services to ensure long-term vehicle safety and I apologize if we left the wrong impression. I will discuss your feedback with my team so we can improve our processes moving forward. We hope that we get an opportunity to impress you in the future. Thanks for your business, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

June 26, 2020

We did almost everything on line, it was fast, the car is in great condition. EXcellent experience. Thank you very much.i hope to get back for my next car. More

by pablo
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Pablo, thank you for working with the Orange Coast Chrysler Dodge Jeep Ram Fiat team. I am glad to hear that we were able to get you into the right vehicle. Congrats & safe travels. We look forward to taking care of you next time!

June 26, 2020

Ive been taking my Jeep Wrangler to this dealer service center since 2012. They are always easy and great to work with. Paul has been my go to for awhile now, always feel like I’m getting treated fairly More

by chrismr83
Recommend Dealer
Yes
Employees Worked With
Paul Gordon
Jun 26, 2020 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for continuing to support Orange Coast Chrysler Dodge Jeep Ram Fiat. We are grateful to have had your business for so many years and will be sure to share your wonderful feedback with the team. See you next time!

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