Back

Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

Directions

By Type

Showing 1,223 reviews

May 12, 2021

Great service awesome people, great sale people. Will purchase a jeep anytime from this dealer . Service people take care of business, fast and easy service More

by ugohaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 12, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we are looking forward to seeing you back at Orange Coast Chrysler Dodge Jeep Ram Fiat!

May 12, 2021

This dealership is the worst that I have ever seen so far! I had my Dodge Ram in for several different issues and safety recall issues, and I just discovered that my truck didn't get fixed by them. My Li More

by Disappointed!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose and the service manager
May 12, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

This certainly doesn't sound like the thorough, high-quality service we pride ourselves on and I am concerned to read this feedback. Unfortunately, without a name, I am unable to find any details about this visit or confirm any of this information. I would be more than willing to speak with you directly about what happened and see what we can do to make this right. Please don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

May 11, 2021

Very little communication was provided in the fix of my vehicle. No clean up was provided in the MFG defect after fix and residual oil continued to leak on my garage floor. More

by Jab3350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot
May 11, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're concerned to hear this feedback and apologize your car was returned in less-than-perfect condition. We strive to deliver an outstanding service experience to our guests and are sorry we missed the mark here. If there's anything else you'd like to share about this matter, please don't hesitate to give me a call directly. Otherwise, I'll pass your feedback along to the team. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

May 11, 2021

I ran the battery of my daughters car down, and finally brought it into the dealership (interesting story behind that as well!). Apparently I didn't buy the car there, but thought i did. In any case, Dean More

by matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
May 12, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Matt, thank you for taking the time to leave us a review! It was our pleasure to assist you with your daughter's vehicle here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let Dean know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

May 11, 2021

Great service and friendly staff. Highly recommend buying or leasing your car through Orange Coast! I won’t go anywhere else to purchase a car. More

by Courtney L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Muller
May 11, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Courtney, your recommendation of our work means the world to us! Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat, we are happy to have you as a customer. Safe travels!

May 05, 2021

I forgot to pick up my credit card after paying. The service advisor drove the credit card to my house. I was kept informed throughout the process. Getting a loaner car in the morning was very easy. More

by gfbbduarte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
May 05, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are delighted that our team went the extra mile to assist you! Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat for your service needs, we hope to welcome you back in the future. Have a great day!

May 02, 2021

Dante is a most Amazing FIAT mechanic! My challenge this trip is in getting through to my far-too-busy but excellent service writer in finding out the status of my Abarth. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German, Dante
May 03, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Ron, thank you for taking the time to leave us this review. I do apologize if you've had trouble getting in touch with us, and I would be more than willing to speak with you directly and give you an update. Please don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

April 30, 2021

Paul takes great care of me and your staff is awesome thanks for cleaning my vehicle and getting my car done quick and on time More

by Dpefley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 30, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Paul. Drive safely, and we hope to see you again at Orange Coast Chrysler Dodge Jeep Ram Fiat!

April 30, 2021

Very friendly staff that kept me up to date on the progress of my service and charged a very fair price for the service rendered. More

by Tleighxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodriguez
Apr 30, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Orange Coast Chrysler Dodge Jeep Ram Fiat team. Drive safely, and we hope to see you again down the road!

April 30, 2021

Excellent service! German is so very knowledgeable. He makes the service trip a breeze! I happily drive from Long Beach just to get this wonderful service! More

by Happy Long Beach Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German
Apr 30, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We really appreciate you making the trip to work with us! Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat and sharing your kind feedback about German. We wish you happy driving ahead!

...
49
...