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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

May 26, 2021

This place is the absolute worst! Once you buy your new vehicle the service department treats you like crap. They act as if any problem with your new car is somehow your own fault! I would definitely not r More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lana love and Ferdi
May 26, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Shawn - I am very sorry to hear about the issues you are having with your vehicle. We pride ourselves on top-of-the-line products and accommodating customer care and it is disappointing that this hasn't been better reflected in your time working with us. I wasn't able to find your contact information from this review, so please call me at your earliest convenience. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

May 23, 2021

Generally good service, need better 7am wait lines so residual traffic is not in the slow lane of fast oncoming traffic, need less employee chatter next to waiting room, especially if talking dispariginl More

by Dhondaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
May 24, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for trusting us with your business. I apologize for the issues that occurred during your visit and appreciate you bringing these concerns to my attention. I will speak with my team about your review, and if there is anything further that I can do to assist you, please give me a call. Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

May 21, 2021

Best Jeep dealership I’ve come across. They treat you the same as when you are buying a car off their lot. Sorry to say most dealerships are not like that. More

by chinowestwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 21, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the awesome review! We're glad we're providing the high-quality, pressure-free service we strive for here. We appreciate you doing business with the Orange Coast Chrysler Dodge Jeep Ram Fiat team and hope to see you again soon!

May 21, 2021

The best attention, customer consideration, and up-front-ness of any local Dodge Dealer. Orange Coast patiently handled my requests, addressed them in a no-nonsense and accurate way. After visiting More

by Lexus Review
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa
May 24, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly pass along your kind words. We hope to see you again sometime!

May 19, 2021

Great customer service, friendly and accommodating... would recommend for anyone looking for a car or wanting to service an existing one... will definitely be back again More

by Usc52012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdie
May 19, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Your recommendation of our team makes our day! Thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your business, we look forward to welcoming you back next time!

May 18, 2021

Very fast and easy and Rod was very helpful! I loved how easy the finance process was and not overall not pushing add ons to me. The gentleman who did my finance was great too! More

by Pac51856
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod muller
May 18, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Rod and our team took such good care of you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly pass along your kind words. We hope to see you again sometime!

May 18, 2021

Absolutely the worst customer service! Buyer beware! Just bought a brand new Jeep Rubicon lemon from these guys! No help! They never return phone calls or fix the problems under manufactures warranty More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ferdie and Lana
May 18, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Shawn - I am very sorry to hear about the issues you are having with your vehicle. We pride ourselves on top-of-the-line products and accommodating customer care and it is disappointing that this hasn't been better reflected in your time working with us. I wasn't able to find your contact information from this review, so please call me at your earliest convenience. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

May 18, 2021

After service drove home put Jeep In park shifting selector fell apart started rolling to the street.Dealer put in new transmission lines had to be towed back to Jeep dealer on flatbed. There was no r More

by Woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
May 18, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Woody - This is a concerning review to read, and I'm disappointed to hear that you are experiencing difficulties with your vehicle. I would be more than willing to speak with you about this directly and ensure we do what we can to make this right. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

May 13, 2021

Very organized and efficent.German Moreno really made Very organized and efficent. German Moreno really made sure my jeep was finished in a short amount of time. I waited for my car and he kept me up t More

by Patty straight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German Moreno
May 13, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Patty - we're delighted to hear that you had a pleasant experience with German and the service team here at Orange Coast Chrysler Dodge Jeep Ram Fiat. It is a privilege to have the opportunity to care for you and your vehicle! We hope your Jeep is driving great and we'll see you again next time!

May 13, 2021

Excellent customer service. Very happy with service. Excellent customer service. Very happy with service. From greeter to advisor. Will definitely recommend to family and friends. Maybe I’ll buy a ca More

by Prianarodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Rutherford
May 13, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are delighted to have you as a customer here at Orange Coast Chrysler Dodge Jeep Ram Fiat! Thank you for choosing our team and recommending our work to others. We look forward to assisting you in the future!

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