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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

June 09, 2021

Dean is super helpful. Great fast service. Was communicated in a timely manner and Uber was super helpful. Fair pricing for the service that I received. More

by Ericsmarkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 09, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the positive review, Eric! We're glad we were able to make your auto servicing experience smooth and hassle-free. Safe travels, and see you next time! - your friends at Orange Coast Chrysler Dodge Jeep Ram Fiat

June 07, 2021

I’m impressed with the service department . My first time here. They lost track of the part I ordered so ended up waiting too long. More

by Fiat500e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 07, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for this review. It is great to hear that you had a good experience working with the team. With regard to the rest of your feedback, I apologize for the mixup regarding the part you ordered, and I would be happy to speak with you to see what I can do to improve your experience. If you are interested in discussing this, please do not hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

June 06, 2021

Brought my vehicle here recently for an oil change. Poor experience overall. Told staff what I wanted done to my vehicle before it was picked up and no work was done for nearly a full day because they wante More

by FiatOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ferdie Ang
Jun 07, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

This is a disappointing review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure that we do what we can to make this right. Please don't hesitate to give me a call. Thank you, Cara Forman - Customer Experience Manager - 714 549 8023 ext 170

June 04, 2021

Made everything easy. N vet even had to go to the dealership. Did everything through email or text and looking forward to drive my new keep on vacation. More

by Teresa’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 04, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

June 03, 2021

Best service ever! They treated you like they’ve known you for years! I always go to my guy German, but all of them will treat you the same...friendly and caring! You won’t be disappointed with anyone the More

by yumyumpokchop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Jun 03, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let German know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

Ferdie is always super nice very friendly, make you feel really comfortable asking questions no matter how many you may have. Overall visit went very well was in and out in no time. More

by Adlc714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdie
Jun 03, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let Ferdie know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

June 01, 2021

I dropped off my truck to get some services done and ran into some problems from the start and was not very happy. I spoke to Justin in the service area and it was resolved very quickly. My truck was taken More

by Kevindinh83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 01, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for reviewing Orange Coast Chrysler Dodge Jeep Ram Fiat, Kevin! We're so pleased to hear we were able to care for you and resolve the issues with your truck. We are grateful for your business and hope to have the chance to earn it again down the road - until then, safe travels!

May 30, 2021

I could not be more satisfied with the care and professionalism I was given when I came in and had my car serviced. I will recommend this dealer to others. More

by Gordon Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Jun 01, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Gordon, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 30, 2021

They fixed the problem for which I came in. Then went over and above that by replacing a part that “could” have been affected, but was not showing any signs of wear and tear. More

by Ramjetblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fergie
Jun 01, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Orange Coast Chrysler Dodge Jeep Ram Fiat, and if you ever need anything else, don't hesitate to come back and see us again!

May 30, 2021

Since being a new owner of a fiat I have had to go to the dealership and I’m very pleased with the service I get as well as the customer service experience More

by Germanjimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German
Jun 01, 2021 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your vehicle. We strive to deliver excellent service and I'm glad that came through to you!

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