Orange Coast Chrysler Jeep Dodge Ram Fiat

I took my my 2022 2500 Dodge ram to get serviced. I was told they might have to keep it overnight but that they would let me know, an hour before they closed Dean the the service representative helpi I was told they might have to keep it overnight but that they would let me know, an hour before they closed Dean the the service representative helping me called me to say that the truck was ready. I drive back the truck back to Los Angeles and after starting it a second time I noticed the same Preform service and fuel filter required are alerts are still showing on my dashboard and even the sticker on the windshield wasn’t updated. It honestly looks like I paid $819 and they didn’t end up doing anything to the truck but the recall it had. More

We sold two used cars through this dealership and it was so easy. I needed a price for the two which was higher than the Kelley blue book and they were able to make it happen. And since we had a hard deadli so easy. I needed a price for the two which was higher than the Kelley blue book and they were able to make it happen. And since we had a hard deadline (flights !) they made sure we were all ready to go when we dropped the cars off the checks were already ready. Hillary was a star and kept in touch by text which made it so easy and phone when I needed. Thanks ! More

Excellent service Done right. I will use this service again because of their great attitude. I will use this service again because of their great attitude. More

EXCELLENT service from service manager Paul Gordon. I'll be contacting you next time for the follow up appointment Thank you so much Keep up the good work 👍👍👍👍👍 I'll be contacting you next time for the follow up appointment Thank you so much Keep up the good work 👍👍👍👍👍 More

Always a pleasure taking our vehicles in for service and repairs, always taken care of. repairs, always taken care of. More

We made a long distance purchase. Once we committed to buy, we experienced extremely poor communication. No one kept me in the loop. We had much better service buying a car on Carm Once we committed to buy, we experienced extremely poor communication. No one kept me in the loop. We had much better service buying a car on Carmax. More

I always receive great service from Orange Coast. I feel like they really care and my service rep, Justin Peters is just outstanding! I feel like they really care and my service rep, Justin Peters is just outstanding! More

Please be careful! Sold us a defective car as a certified used car. Service department doesn’t call back and you are unable to call that department directly. Our certif Sold us a defective car as a certified used car. Service department doesn’t call back and you are unable to call that department directly. Our certified Jeep Cherokee floor mats were soaking wet after the rain storms, we drop the car off on a Friday. The service manager Paul, said they couldn’t get to it until Monday. I agreed, but told them I am concerned with mold/mildew, he assured me that wouldn’t happen. The floor was soaked! They didn’t get to the car or open it up until the end of the week! They didn’t keep us updated until we physically had to go into the service department to speak to a department manager. They said they couldn’t find the problem but took the car apart to try to duplicate where the leak was coming. Still unable to find the problems and several more days later with little communication, they told us we need to pay for a detail because the car smells like mildew! Mildew from them leaving the car closed up for several days! Anyhow we picked up the car this last Wednesday. Department manager said they couldn’t find a problem but sealed the car. Three days later, it rains. Car floor is soaked again on drivers and passenger's side. Not sure what they sealed, but of course service department is not calling us back. This dealership sold us a defective car! Total fraud. Please protect yourself! More

This Dealership got me for 20K Less Than A Year. New Engine Old Parts. Policy? Went to this Dealership Due to A Tic I was hearing, Come to Find Out The Top Of My Engine Blown. I was Assured My Car W New Engine Old Parts. Policy? Went to this Dealership Due to A Tic I was hearing, Come to Find Out The Top Of My Engine Blown. I was Assured My Car Was Good To Go....... Less Than Couple Of Months Later Bottom BlownThen I was Told I need A New Engine. Then It Went Down From There And 20k Later. More

Hello. Lonna, my service rep took care of my hand brake adjustment in a knowledgeable manner. Lonna, my service rep took care of my hand brake adjustment in a knowledgeable manner. More