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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

August 19, 2024

Great service and very professional from start to finish. On time, informative and courteous throughout with no surprises. Entire staff was friendly and helpful. More

by launch_0duffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 20, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Orange Coast Chrysler Dodge Jeep Ram Fiat provided professional and friendly service. We appreciate your support and look forward to serving you again!

August 07, 2024

Professional. Although I did not get the car loan I wanted. I ended up with the car I needed. More

by ChiChi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy
Aug 07, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for your review. We're sorry you did not get the loan you wanted, but we're very glad our team could find you the car you needed. If there's anything else we can do to earn your five stars, please don't hesitate to reach out. Thank you, Geoff Gill - General Manager - (714) 733-2388

August 03, 2024

Their service is terrible. Never buy a car from them. Justin my service advisor will not return phone calls or text. I just want to know if my Van is ready. They have had it fo More

by Major Payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin peters
Aug 05, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Major, I'm sincerely sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused by the lack of communication or follow-up. Please reach out directly so we can address this issue promptly and make this up to you. Thank you, Ryan Simonian - Service Manager - (714) 587-6151

July 27, 2024

I have had four cars serviced here and I keep going back for a reason. That reason is that I trust my service advisor. I have always been told what I need each time and it get done in a day or two. Whatever More

by Goldeneye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gordon
Jul 29, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for your continued trust in Orange Coast Chrysler Dodge Jeep Ram Fiat! We're glad to hear that Paul and our team consistently provide reliable service. We appreciate your loyalty and look forward to serving you again!

July 26, 2024

I fully entrust the care of my Jeep to this dealership. They complete the service of my Jeep as promised timewise and cost. No surprises. Thank you. More

by Andros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gordon
Jul 29, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Andros, we're delighted to hear that you trust Orange Coast Chrysler Dodge Jeep Ram Fiat with your Jeep's care. Thanks for sharing your positive experience!

July 18, 2024

From the moment we arrived to the moment we left in our new truck, the staff at Orange Coast was amazing!! Especially Josh the sales manager, the Finance Manager whom I forget his name at the moment, and A More

by Guerrero.fabian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad, Josh Sales Manager, Finance Manager and Jose Torres in Service
Jul 19, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that our team, especially Josh and Ahmad, made your experience at Orange Coast Chrysler Dodge Jeep Ram Fiat exceptional! Thank you for sharing such positive feedback. Enjoy your new truck!

July 06, 2024

I recently purchased a car from this Orange Coast Dealership on the June 15th, and it broke down on my way home due to extreme speed wobble when going over speeds of 50 mph. I took it to the nearest More

by Jovanna Applebee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ferdie
Jul 16, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Jovanna, I'm really sorry to hear about your experience. It's clear we fell short in several areas and I apologize for the inconvenience this has caused you. I'd like to personally assist in resolving these issues promptly. Please reach out when you can so we can make things right. Thank you, Ryan Simonian - Service Manager - (714) 587-6189

June 18, 2024

I dropped my car off for a routine oil change, I picked up the same day. On my drive home I noticed smoke on the side of my car, I thought it was the car next to me. Then I came to another light and notic More

by jfernandez
Recommend Dealer
No
Employees Worked With
Dave
Jun 18, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I'm really sorry to hear about your experience. This is definitely not the level of service we aim to provide and I apologize for any inconvenience caused. Please reach out so we can address this issue directly and make things right for you. Thank you, Ryan Simonian - Service Manager - (714) 587-6189

June 15, 2024

Great service advisors and kept informed and they are quick. The whole store is great actually I drive from Yorba Linda More

by wk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson.
Jun 17, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thanks for making the drive from Yorba Linda to visit us at Orange Coast Chrysler Dodge Jeep Ram Fiat! We're glad our service advisors kept you informed and provided quick, great service. We appreciate your support!

June 12, 2024

Greatest dealership of all time especially Ferdie in service. Always takes care of our automotive needs in a professional and convenient manner. More

by Mattmoloci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdie Ang
Jun 13, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thanks for the awesome feedback! We're glad Ferdie and our team at Orange Coast Chrysler Dodge Jeep Ram Fiat could take care of your automotive needs so well. See you next time!

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