
Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
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Professional, helpful, on time and to the point. The young man who delivered the car was not only a pleasure but incredibly helpful to the point where he called me days later to make sure things wer The young man who delivered the car was not only a pleasure but incredibly helpful to the point where he called me days later to make sure things were going well. I love love love my truck. I test drove one similar at the local dealer. They put a green salesman on me. I know more about the truck than he did. You guys had a better vehicle with far better service. I only wish you were closer so I could do my general service with you. Ironically, that other dealer will have to watch me come in with your truck. Well, my truck! Thanks also to Nick for his great help and follow up. Buying a car is the worst thing someone can do. This was nothing like that. I bought a Tahoe once and three days later I felt sick. Felt I got taken advantage of and when I went back they could have cared less. Anyway, it’s so great to feel great about such a big purchase. Going from a 2022 7 series and being happier with my truck should say a lot. More
First of all I want to say is the customer service and the service department here is excellent. I was helped out by German the service writer he took care of concerns regarding my mothers Jeep. When I br the service department here is excellent. I was helped out by German the service writer he took care of concerns regarding my mothers Jeep. When I brought in the first thing he said don't worry we will take care of it and he did. If you ever have to bring in your car for service I recommend to ask for German he's a great service write with excellent customer service and he will gets things done. More
They were extremely accommodating on time and work to be done. They did not try to "upsale me" on items needing replacement. I'll be taking my vehicle in soon for it's servicing. done. They did not try to "upsale me" on items needing replacement. I'll be taking my vehicle in soon for it's servicing. More
I have been a customer of Orange Coast for the past 7 years. I bought my Wrangler new at the dealership and return for service. I drive 20 miles and pass 2 other Jeep dealers to get to Orange Coast. Duri years. I bought my Wrangler new at the dealership and return for service. I drive 20 miles and pass 2 other Jeep dealers to get to Orange Coast. During my last visit I was assisted by service advisor Jose Torres. Jose was easy to talk to and took great care of me. He ensured that my Wrangler was repaired and got it back to me sooner than promised. I have never had a bad experience at this dealership. More
I made an appointment for an oil change and for my check engine light to be checked. Dropped my car off on Friday and was told that it would be done by Saturday. I came in on Saturday to pick up my car, and engine light to be checked. Dropped my car off on Friday and was told that it would be done by Saturday. I came in on Saturday to pick up my car, and the individual in charge of my car came out with an attitude and told me that I didn’t bring it in for oil change. Not only did the oil change not get done, but then he said I would need to leave my car a few days to get my check engine light checked. I was treated badly and with an attitude. He said I was wrong and I mentioned that I had made an appointment and he said that the person didn’t write it. I then said it was not my fault and he shouldn’t blame me. I told him to get my car and took I elsewhere. More
Had a great experience at Orange Coast. Diego was great showing me the truck I was looking for, and Rod was the same discussing my options. Both were very friendly and professional in answering all of my q showing me the truck I was looking for, and Rod was the same discussing my options. Both were very friendly and professional in answering all of my questions. Did a great job showing the features of the truck before I drove it off of the lot. More