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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

February 24, 2022

Live much closer to other dealerships but drive the distance to purchase and service my Charger and Grand Cherokee. More

by FM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Most recently Dean in service.
Feb 25, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the great review! We want the most for our guests, and it means a lot to hear that you go out of your way to work with the Orange Coast Chrysler Dodge Jeep Ram Fiat team. We will be sure to pass on the kind feedback. Drive safely, and we hope to see you again down the road!

February 22, 2022

Professional, helpful, on time and to the point. The young man who delivered the car was not only a pleasure but incredibly helpful to the point where he called me days later to make sure things wer More

by Doughboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Diego (I hope that’s right)
Feb 22, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the great review! We strive to deliver a seamless and accommodating purchase experience, and it means a lot to hear that this was reflected in your time working with Nick and the team. We will be sure to pass on the kind words to them. Drive safely in your new truck, and congratulations! We hope to see you back again at Orange Coast Chrysler Dodge Jeep Ram Fiat!

February 21, 2022

Is a really good dealer, they really help you a lot. Marissa Villalobos was so helpful and thoughtful all the time, really nice agent More

by jjesus1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Villalobos
Feb 22, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Marissa and the Orange Coast Chrysler Dodge Jeep Ram Fiat team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Feb 22, 2022 -

jjesus1984 responded

Thank you, for your help

February 19, 2022

Excellent experience. Made the process easy, fair pricing, provided updates on status of order and delivered vehicle. More

by snoonan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Whitehead
Feb 21, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Orange Coast Chrysler Dodge Jeep Ram Fiat team. Drive safely, and we hope to see you back!

February 18, 2022

First of all I want to say is the customer service and the service department here is excellent. I was helped out by German the service writer he took care of concerns regarding my mothers Jeep. When I br More

by Eder Martell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German
Feb 21, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Eder, we are thrilled that you were so well taken care of by German and the team! Thank you for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your business and for taking the time to share your experience. Drive safely until we see you next!

February 18, 2022

They were extremely accommodating on time and work to be done. They did not try to "upsale me" on items needing replacement. I'll be taking my vehicle in soon for it's servicing. More

by ewillison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Rutherford
Feb 18, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're glad to hear that our team's straightforward service was exactly what you were seeking. Thank you for your confidence in Orange Coast Chrysler Dodge Jeep Ram Fiat, and we look forward to your next stop by!

February 15, 2022

I have been a customer of Orange Coast for the past 7 years. I bought my Wrangler new at the dealership and return for service. I drive 20 miles and pass 2 other Jeep dealers to get to Orange Coast. Duri More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Feb 16, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the great review, Craig! We are so glad to hear that you are so confident in the Orange Coast Chrysler Dodge Jeep Ram Fiat team to get the job done. We appreciate your business over the years and will be sure to pass on the kind words to Jose. Drive safely in your Jeep Wrangler, and we hope to see you back again down the road!

February 11, 2022

Great experience working for Paul M. He communicated with me throughout the service process and provided efficient, thorough, and excellent service. More

by rf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul M
Feb 14, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It's awesome to hear that you enjoyed working with Paul and that he was communicative and helpful throughout your visit here at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thank you for the review!

February 11, 2022

I made an appointment for an oil change and for my check engine light to be checked. Dropped my car off on Friday and was told that it would be done by Saturday. I came in on Saturday to pick up my car, and More

by Rickycruz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk
Feb 14, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Ricky, I'm very sorry to hear about your recent experience. This is never the way our guests should be treated and I sincerely apologize for the lack of communication you received and the blame that was directed at you. I will address the contents of the review with my team to ensure we're always treating our guests with respect and courtesy in the future. I would greatly appreciate the chance to speak with you about your experience. I will reach out to you shortly. Thank you, Neda Ingram - VP of Sales - 714-587-6221

February 07, 2022

Had a great experience at Orange Coast. Diego was great showing me the truck I was looking for, and Rod was the same discussing my options. Both were very friendly and professional in answering all of my q More

by leefromhb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod and Diego
Feb 08, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It is terrific to hear that you had such a positive experience with Diego and the team! Thank you for choosing Orange Coast Chrysler Dodge Jeep Ram Fiat and for stopping by to leave a review. Safe travels in your new truck!

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