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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

March 27, 2022

Very professional, fast service, very satisfied. Will continue to get repairs done and use their service More

by azepeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
Mar 27, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're grateful to have you as an Orange Coast Chrysler Dodge Jeep Ram Fiat customer. Thanks so much for the kudos!

March 23, 2022

Quick vehicle service. No appointment necessary. Quick vehicle service. No appointment necessary. Quick vehicle service. No appointment necessary. More

by Brian.Osteen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 23, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're glad you had the quick and convenient service experience we strive for, Brian! Thanks for the amazing review of Orange Coast Chrysler Dodge Jeep Ram Fiat!

March 22, 2022

Joshua is a Straight shooter and I like that, no game playing with the price or “add ons” that dealers love to stick you with. Also no pressure in the finance office where it’s usually the worst! More

by Paul B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 22, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

A straightforward and pressure-free car-buying experience is exactly what we want for our customers, Paul! Thank you for the fantastic review and for trusting Orange Coast Chrysler Dodge Jeep Ram Fiat with your business - we wish you safe travels ahead!

March 20, 2022

Service was prompt and courteous. They provided me with a rental car. I was disappointed in Jeep brand, in that my car is 3 yrs old, 17K miles and I have already had to have a new ra More

by C. Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German & Mike
Mar 21, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

While we are glad to hear that the team was able to get the job done, we are sorry to hear that you are not satisfied with your vehicle. We apologize for the issues you have encountered with your car, as we understand how frustrating this can be, and we would be happy to speak with you to see that this feedback has been fully and properly addressed. If you are willing to discuss this further, please feel free to reach out. Best, Neda Ingram - VP of Sales - 714-587-6221

March 18, 2022

Quick convenient service. Courteous staff. Quick convenient service. Courteous staff. Quick convenient service. Courteous staff. More

by craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 18, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Quick, courteous, and convenient are three words we strive to describe our service with, Craig. Thank you so much! - the Orange Coast Chrysler Dodge Jeep Ram Fiat team

March 18, 2022

Need to be better with phone communication and returning calls. On-site service is good. More

by Lecbbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 21, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It's disappointing to hear that you haven't received the responsive care we expect from our team. We understand the value of keeping our guests informed, and I regret that we're missing the mark. Though we're happy that the quality of our service has impressed you, I'd like to hear more about what we can do to improve your 3 star rating. Please reach out to me as soon as time permits to discuss your experience. Thank you, Neda Ingram - VP of Sales - 714-587-6221

March 17, 2022

Service advisor Paul was great. They and got me an Uber ride home, also picked me up when my truck was done. More

by poncemike1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 18, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for commending Paul! We are delighted that he and our service team helped your truck repair process go smoothly. Hope to see you next time at Orange Coast Chrysler Dodge Jeep Ram Fiat!

March 17, 2022

Employees at Orange Coast Jeep were helpful and friendly. Unfortunately, they were unable to do anything even though the car stayed at the shop for over a month The problem lies with Jeep. They are no long More

by Maggie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mauricio, Ferdinand
Mar 17, 2022 -

Maggie responded

I stand by my review.

Mar 18, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Maggie, I can certainly imagine how frustrating this must be, and I'm very sorry that we were unable to replace your brakes. We would have liked to have assisted you, and I want to assure you we made a sincere effort to find a solution to this problem. If you wish to discuss the details of this experience and talk through what more we may be able to help with, please don't hesitate to give me a call. Thank you, Neda Ingram - VP of Sales - 714-587-6221

March 17, 2022

Very fast and helpful. They helped me get into service before my appointment even started because I Was early More

by patricklagrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul M
Mar 17, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Patrick, thank you for the great review! We appreciate your business and we look forward to the next opportunity to assist you. Drive safely!

March 12, 2022

Great service and communication. Smooth transaction by a knowledgeable staff. They work to get you the best price and financing More

by Jumpnfish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 14, 2022 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your great experience with our team! We appreciate your business and we hope you are loving your new car. Safe travels from all of us at Orange Coast Chrysler Dodge Jeep Ram Fiat!

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