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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

Overview
Reviews
Vehicles
4.3
1,223 Reviews
Call Dealership (714) 942-4713
View Awards

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

October 16, 2024

You want good service? … visit Jose at Orange Coast. I don’t live near this dealer but willing to do the commute because I know I’ll get the best service. I’ve tried another More

by Stacy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 16, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Stacy, we're delighted to hear that Jose and the team at Orange Coast Chrysler Dodge Jeep Ram Fiat have consistently provided you with top-notch service. Thank you for making the commute to see us – your satisfaction means a lot! We look forward to serving you again in the future!

October 10, 2024

Always great service from Dave Anderson. Friendly, professional and honest. Wouldn’t go anywhere else. More

by SmoknTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
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Oct 10, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the fantastic feedback! We're delighted to hear that Dave consistently provides great service at Orange Coast Chrysler Dodge Jeep Ram Fiat. We look forward to serving you again in the future!

October 08, 2024

Jose was amazing and informative. He took the time to walk me through my vehicles concerns. More

by betancourt.smaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 09, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for leaving Orange Coast Chrysler Dodge Jeep Ram Fiat a five-star review! We are pleased to hear that Jose was helpful and informative.

October 08, 2024

Buying process as been smooth through Driveway. com. Mireya has sheperded the transaction, and I have no complaints. Waiting for delivery, paper work and financing were simple enough, no problems. More

by culpepperfirst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya Venzor, Jennifer Marin
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Oct 08, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that Mireya made your buying process smooth with Orange Coast Chrysler Dodge Jeep Ram Fiat through Driveway.com. Thank you for sharing this positive feedback, and we hope the delivery goes just as seamlessly!

October 08, 2024

When I live my car for service , I always pick it up with some damage , More

by 1585nene@gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
German and Lonna
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Oct 11, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I am very sorry to hear about your experience. We take matters like this seriously, and I would like to address any damages you've found on your vehicle. Please reach out at your earliest convenience. Thank you, Ryan Simonian - Service Manager - (714) 587-6151

October 07, 2024

Excellent sales staff, cares about customers, no pressure, very good technical staff, process took a long time to process, good warranty options, fair pricing. More

by sternj3145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob, Miguel
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Oct 07, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your feedback! We're glad to hear that our sales and technical staff at Orange Coast Chrysler Dodge Jeep Ram Fiat provided a positive experience. We appreciate your patience with the process and are pleased you found our pricing fair. If there's anything else we can do, please let us know!

September 26, 2024

This dealership is crap. First time they tried to bill me for services not performed. Second they cut a hole in my fender liner to save 10min on a warranty repair. Stay away More

by AnnoyedJKOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Rutherford
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Sep 27, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We are very sorry to hear about your experience. This certainly does not reflect the quality and integrity we strive for in our service department. We would like to discuss this further with you and make things right, so please reach out at your convenience. Thank you, Ferdie Ang - Service Director - (714) 587-6172

Sep 29, 2024 -

AnnoyedJKOwner responded

Ferdie, please check your email, I attempted to reach out to you several hours before your reply. In addition to what was described above, on inspection I found: - LF unit bearing was not torqued, one bolt was in process of falling out. - LF brake caliper was not torqued, upper bolt was missing. - 3 of 4 wheels had lug nuts not properly torqued. Nothing for you to make right, I won’t allow you near my vehicle again as I value both my vehicle and my life. Your service department rejected doing routine maintenance, found repairs that racked up quite a bill for me and Jeep, and then performed low quality work returning the vehicle in a condition unsafe to drive.

September 07, 2024

Dealer has always done good work in a timely manner. I appreciate that they arrange with Lyft. More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonna
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Sep 09, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Barb, thank you for the great review. We look forward to seeing you again at Orange Coast Chrysler Dodge Jeep Ram Fiat!

August 31, 2024

Went in for an oil change last min got me in and out with in less than two hours. Excellent service nice and easy very professional straight to the point More

by Gioromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 03, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Gioromero, we're glad to hear you had a smooth and efficient experience with our team at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thanks for the great review!

August 23, 2024

Service department is a joke they claim they are doing everything they possibly can to get you your car back but it has been 6 months and no updates only way to get an update is to actually come down in p More

by Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean and Dave And Ferdie
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Aug 27, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Clayton, I'm really sorry to hear about your experience. This is not the level of service we aim for and I apologize for any inconvenience caused. Please reach out so we can address this issue directly. Thank you, Ryan Simonian - Service Manager - (714) 587-6151

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