
Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
Filter Reviews by Keyword
By Type
Showing 1,223 reviews
Awesome service! Super friendly people. The best customer service you can get. I bought a 392 and the dealer made the experience super smooth Super friendly people. The best customer service you can get. I bought a 392 and the dealer made the experience super smooth More
I just purchased a brand new 2023 Jeep Grand Cherokee, my dream car. I’ve purchased many vehicles and it always used to be a battle, this has changed thanks to this dealership. It was the fastest most plea dream car. I’ve purchased many vehicles and it always used to be a battle, this has changed thanks to this dealership. It was the fastest most pleasurable car buying experience I’ve ever experienced. Salem was my sales rep and he was a pleasure to work with, no hard sales tactics and worked with me to make the deal that I was happy with. Then off to the finance battle, right? Wrong, Vynz was just as great to work with and actually listened to my needs and didn’t try to push me on things I didn’t want. What a breath of fresh air! I actually walked away happy for once! I also have been getting my keeps serviced her for 10 years! This has been my favorite dealership ever, I can only hope you all give them a chance and you get the same great experience I’ve gotten consistently for years… go see Salem and hopefully you get Vynz in finance. More
Went to service department, brought it in on a Tuesday. On Thursday still zero updates or calls about what’s going on. When we called they could give no timeline. Friday AM we called and said we need an up On Thursday still zero updates or calls about what’s going on. When we called they could give no timeline. Friday AM we called and said we need an update or we are taking elsewhere. They fixed the problem I brought it in for but Justin my service manager said I needed several other services. I agreed, he called me at work and had had my car for 4 days. After further researching I found out I was overcharged for services I probably didn’t even need. Justin is just looking to make a quick buck and take advantage of you. I won’t be coming back here for service, I’ve lost trust in them. More
I would highly recommend John Gray’s Orange Coast Chrysler Jeep Dodge Ram dealership and excellent service department without reservation. Their long-standing knowledgeable professional staff are w Chrysler Jeep Dodge Ram dealership and excellent service department without reservation. Their long-standing knowledgeable professional staff are welcoming and trustworthy. I was able to quickly book my Dodge Grand Caravan in for diagnostic service. My check engine light code indicated torque converter clutch solenoid circuit open. They reported I had major transmission problems and that they found a large amount of metal debris in the oil pan. Even though I was technically out of warranty but because of regular maintainence and mileage under 60,000, their service director reached out to the manufacturer for help in covering our repair costs. My van was quickly and expertly repaired and now drives smoothly. We were astounded and thrilled with our very affordable copay. They went above and beyond to provide excellent service all around. More