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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,223 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,223 reviews

January 29, 2023

Dealers sales person followed up on my questions after I gave them an unfavorable review on this site! That was helpful in my decision process and saved me a trip to their dealership. More

by jaccapobeach
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy
Jan 30, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I am sorry to hear that you did not have a more successful experience working with us. We want the most for our guests, and I would be happy to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Neda Ingram - AGM - 714-587-6221

January 28, 2023

The $225 diagnostic fee is a scam! ! We brought our 2013 Fiat 500 in for a check engine light. We explained it went off shortly after refueling. We were advised that we would have to l More

by Lewy998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Jan 30, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

This feedback is concerning to receive. We strive to deliver professional service at a competitive value, and we never intend to overcharge our guests. I would appreciate the chance to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Neda Ingram - AGM - 714-587-6221

January 27, 2023

Cynthia Valdivieso and Andrew Viramontes were terrific, and we had a very pleasant experience purchasing a car here. Cynthia was extremely patient with our desire to test drive multiple vehicles and allow More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Valdivieso and Andrew Viramontes
Jan 27, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Paul, your five-star review for Orange Coast Chrysler Dodge Jeep Ram Fiat made our day! It's terrific to hear that Cynthia was a pleasure to work with and you found a new car you love. We'll also pass your kind regards along to Andrew. Congrats, and enjoy the ride!

January 26, 2023

Paul was great. I was a little bit surprised that it took over 2hours to get an ail change. More

by Moparguy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Gordon
Jan 30, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for the review! We appreciate the kind words about Paul and your patience during your visit. If there is anything more we can do to better your time working with us, please feel free to reach out. Best, Neda Ingram - AGM - 714-587-6221

January 26, 2023

I had an excellent experience. The fix was easy and they handled it promptly. Also they provided a rental car for my convenience. More

by Davidcgambill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 26, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thanks for this great review of Orange Coast Chrysler Dodge Jeep Ram Fiat, David! We are here to help with any of your future service needs.

January 26, 2023

The service folks were very nice, the wait time was minimal and the dealership lounge was comfortable. More

by michaelsmajestic
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 26, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thanks for this great feedback. The service team appreciates your support!

January 25, 2023

Now 3 times to repair leak, body damage to vehicle while in possession of service department. Waiting on repair of leak and repair of body damage. Justin very attentive to provide repair(s) to vehicle. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin. Ryan
Jan 26, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

David, I am so sorry to hear that your vehicle is in need of additional service. We pride ourselves on our thorough and quality care, and it's very disappointing to learn that we missed the mark here. I'd like to step in to ensure your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please consider reaching out to me when you are available. Thank you, Neda Ingram - AGM - 714-587-6221

January 25, 2023

Paul is the best around. After living in different states and dealing with different service personnel, Paul is hands down the best I’ve ever had. He takes his times and goes More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 25, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Paul and the team appreciate your glowing review, Mari! Thank you so much for supporting Orange Coast Chrysler Dodge Jeep Ram Fiat and we will see you next time!

January 25, 2023

My experience at this dealership was awesome Cynthia was awesome I would by another car here just because Cynthia very professional More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia valdivieso
Jan 25, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Miguel, thank you for the review! We are so glad to hear that Cynthia delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Orange Coast Chrysler Dodge Jeep Ram Fiat!

January 24, 2023

The customer service at this dealer was great. I got my car serviced quicker than expected. More

by cflorez8340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
Jan 24, 2023 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thanks for the great review of Orange Coast Chrysler Dodge Jeep Ram Fiat!

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