
Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
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Another fantastic experience with my brand new Jeep grand Cherokee. I believe this is my 12th car from the dealership and I always deal with management and and his name is Josh Jellerson five star is my frie Cherokee. I believe this is my 12th car from the dealership and I always deal with management and and his name is Josh Jellerson five star is my friend. I’ll see you in three years for the next one. More
“Roy”, Sudip, was my salesmen, and he made extra efforts to ensure I got the vehicle I wanted. I felt the personal care in the process, and could tell he cared about my business and took pride in his work. to ensure I got the vehicle I wanted. I felt the personal care in the process, and could tell he cared about my business and took pride in his work. The finance gentleman was a great guy named Loren. He was professional, but with a nice sense of humor. He made the experience quick and easy, and I enjoyed talking with him. Overall a great experience! More
I visited Orange Coast Chrysler Dodge Jeep to check out why engine was overheating. Paul helped setup diagnosis and found radiator is leaking, and also discover a few other important but not so urgent item why engine was overheating. Paul helped setup diagnosis and found radiator is leaking, and also discover a few other important but not so urgent items. He was able to secure the parts needed for the repair and setup a car rental for me. The repair is a bigger job but everything is done in a day. The van is running smooth again! More
Dean at orange coast jeep was a pleasure to work with . His details and knowledge of all my needs pertaining to my car was exceptional and felt I could trust everything the technicians were doing on my car His details and knowledge of all my needs pertaining to my car was exceptional and felt I could trust everything the technicians were doing on my car . My car drives like a dream again . Thanks again for your time and patience with all my questions . More
Customer service is in need of attention. I purchased my truck there and live in the city. Up to now the actual servicing aspect has been just fine. I had a 7:15 service appointment and did n I purchased my truck there and live in the city. Up to now the actual servicing aspect has been just fine. I had a 7:15 service appointment and did not get attended to until 7:35. It was a disorganized mess. I was then told to leave the car and my service advisor would take care of it, but was busy with another customer. I left the car and returned to pick it up. On return I went into their service area and stood around for about 5-10 minutes with no acknowledgment. No one had the the foresight to say someone like we will be with you in a moment or hang tight. I eventually spoke up and the response was “ theres only two of us right now”. So simple to just say hello we ll be right with you. If that’s not accurate check your video cameras. Afterwards, a young lady who was not a service writer took my unhappy comments and apologized, instead of the two men in there. After spending 118.00 on an oil change and rotation I waited in the waiting area for my truck. I was not notified it was ready until I stood up from my chair and saw it parked with the key on the seat. Anyone could have opened the door and taken my truck. I have had many brands of autos and have experienced many service departments. This is one need to improve. I didn’t get free service, so there should be some type of basic courtesy. Once again, lack of customer service. Hope to see an improvement in the future otherwise I ll go else where. More
My experience with Orange Coast was great. Paul Gordon was my service writer and he was very informative while listening to what I had to say. Paul Gordon was my service writer and he was very informative while listening to what I had to say. More
Juan spent time with us to make sure our concerns were addressed and we were satisfied with our car selection and purchase. When I am ready to purchase another vehicle, OC Chrysler Jeep will be high on m addressed and we were satisfied with our car selection and purchase. When I am ready to purchase another vehicle, OC Chrysler Jeep will be high on my list because of their customer service in sales and finance. More
Vince is a great professional guy who helped me today with the oil change. Wonderful experience really good customer service and he is so friendly. My car was ready in no time, I recommend this dealersh with the oil change. Wonderful experience really good customer service and he is so friendly. My car was ready in no time, I recommend this dealership to all my friends and family! More