Orange Coast Chrysler Jeep Dodge Ram Fiat

I took the time to do this because most people will only report the bad. I had been going to another Dodge dealer for service and can not say I was happy with the level of service,pricing or in the manner I report the bad. I had been going to another Dodge dealer for service and can not say I was happy with the level of service,pricing or in the manner I was dealt with. I felt as if I was bothering them when I had a question, if you know what I mean. A friend said he had been going to Orange Coast Dodge for several years and loved the service, so I decided to give them a try. From setting my appointment to getting a report card on my vehicle with descriptions and pricing to being treated like a person and not a number! I can't say enough. The staff, the service, the pricing, down to setting my next appointment. They have my business moving forward. More

Originally I was very dissatisfied with the service from Orange Coast Dodge, but then when I expressed my dissatisfaction, the service Manager made it right. I have been doing business with Orange Coast Do Orange Coast Dodge, but then when I expressed my dissatisfaction, the service Manager made it right. I have been doing business with Orange Coast Dodge for many years and this was my very first case of dissatisfaction so I was pleased to receive a call from the Service Manager and have him address my concerns and rectify the situation. I will be returning to Orange Coast Dodge in the future. More

Paul with Orange Coast Dodge was awesome! I saw my car online, my husband brought it to my work and it was a done deal! I filled out my application and had the car the next day. Paul was very fast, effic online, my husband brought it to my work and it was a done deal! I filled out my application and had the car the next day. Paul was very fast, efficient, and easy to work with! My car was detailed and a one small blemish was fixed and my car was a good as new! Couldn't have asked for a smoother purchase! More

Orange Coast Chrysler Dodge was a very good experience. The sales staff was very friendly and the price was extremely fair. The sales person did a great job of explaining everything in the sales process a The sales staff was very friendly and the price was extremely fair. The sales person did a great job of explaining everything in the sales process and answered every question i had. Just a very good experience overall. More

Just purchased a new silver Sebring sedan from Orange Coast Jeep Dodge and I was very impressed with the way they handled the transaction. I am a very thrifty customer, so I did a lot of research befor Coast Jeep Dodge and I was very impressed with the way they handled the transaction. I am a very thrifty customer, so I did a lot of research before heading in and they had the best deal I came across. They answered every question I had and I felt like they genuinely appreciated my business. I used there service department a few times in the past and they were solid, so if anything goes wrong I know where to go. More

I had really great experience at Orange Coast Chrysler Jeep Dodge when I recently purchased my new Seabring. The sales person Paul Whitehead was extremely knowledgeable and provided excellent Customer Se Jeep Dodge when I recently purchased my new Seabring. The sales person Paul Whitehead was extremely knowledgeable and provided excellent Customer Service. The process was easy and hassle free. I received a great deal and I recommend this dealership! More

Hello...I just wanted to inform you that once again I purchased another new vehicle from Orange Coast Jeep. This is my 4th new vehicle I have purchase from Orange Coast. My lease was close to being up an purchased another new vehicle from Orange Coast Jeep. This is my 4th new vehicle I have purchase from Orange Coast. My lease was close to being up and I received a call from Pete and Paul informing me to come in an take a peek at their new Grand Cherokees and other new vehicles on the lot. I have always leased my vehicles in the past, but due to them taking their time trying to help me figure out what would be best for me either to purchase or lease...They were able to find the best rate out there from the bank and I ended up leaving the dealership with the most beautiful fully loaded 2011 Jeep Grand Cherokee Overland and I just love it! Not to mention that I have been a very loyal customer to their service department for many years. I always receive excellent service and leave with a professionally seviced car. I really like the way that their service department keeps me informed when my standard services are due. Again, I really believe that the whole dealership and all of the employees that work there are kind, professional and friendly. I will continue to refer all of my family and friends to Orange Coast Jeep. ~Diane More

Needed parts and some service for my 18 year old daughters Jeep Laredo. She purchased it used from private party. The parts guys were extreemly wonderful in coming out and looking at the car and t daughters Jeep Laredo. She purchased it used from private party. The parts guys were extreemly wonderful in coming out and looking at the car and taking the time to explain each issue to my daughter and gave her the respect as a vehicle owner. Most of all it was wonderful that they helped her learn about her car and what had to be done. What she could do on her own and what she needed their Jeep service department to handle for her. When we were in the service bay area, they were prompt and also showed my daughter what they were doing and why. Thanks again for giving her a wonderful experience - since Mom won't always be around - she learned what type of service she can expect. Though after this visit the bar is set pretty high. Personally, I have not been to another location or different dealer that went to the personal extremes that they did here. My husband and I have been to this location before with our other Jeep and Chrysler, and because of the friendly, personal, and prompt service, is why I brought my daughter here too. thanks again for dealing so well with a young vehicle owner. Gina Wills More

I began my purchase experience with a USAA auto-quote I began my purchase experience with a USAA auto-quote request on Labor Day weekend 2010.  Within 15 minutes of making the request, I received a pho I began my purchase experience with a USAA auto-quote request on Labor Day weekend 2010.  Within 15 minutes of making the request, I received a phone call from Ryan Lake.  I stopped in to see him later that day, and throughout my dealings with him, he went the extra mile to ensure that my questions and concerns were answered, and that I understood the pricing approach that I could expect.  Ryan was proactive, low-pressure, and always took great pains to point out advantages to me with regards to the purchase, even going so far as to provide me an additional discount based on my employment status at the time of signing.   I had first started looking at the Grand Cherokee that same Labor Day Weekend at DCH Chrysler Jeep Dodge in Temecula - where I felt uncomfortably pressured, to the point of walking out.  My experience at Orange Coast was exactly opposite; Ryan went out of his way to provide an exemplary level of customer service.  Once the order was in, he maintained weekly contact with me to keep me advised of delivery status, and finally, when it came time to take delivery and sign, Ryan explained every aspect of the process.  The entire Orange Coast Team, including Neda, Nate, Craig, Bob, and PJ, represented the Dealership with first-class customer service and competency, and I look forward to a long continuing relationship with Orange Coast, specifically due to their attitude and approach to that purchase experience. Both my wife and I are extremely happy with our new vehicle, which we've had now a little over a month and a half.  Overall, the experience with Orange Coast has made this the easiest and most pleasant auto purchase experience we've ever had.  Please accept both my thanks for the experience and my congratulations on managing such a fine team of professionals.   More

I was looking to trade-in my older Jeep Grand Cherokee and lease a new 2011 model before the end of the year. As a nervous car-buyer, I was prepared with my credit report/budget/financial information but and lease a new 2011 model before the end of the year. As a nervous car-buyer, I was prepared with my credit report/budget/financial information but was unsure of what vehicle and options would be available for me within my budget. John Baker worked with me initially and was extremely helpful in determining the value of my previous vehicle, as well as helping to choose the options and color of a new 2011 model that would likely fit my budget. After determining what to look for with John, the perfect car was available on the OC Jeep lot, so we took a test drive and I was very satisfied. The new features of the 2011 Jeep are outstanding! I then met with Paul Whitehead who was very accomodating by meeting me within my time schedule, and in determining the lease terms and agreement. Paul negotiated a lease with me that perfectly met my needs financially--I could not be more pleased with the car and the lease agreement!! Both John Baker and Paul Whitehead are very friendly and I would recommend working with them to anyone looking to purchase a vehicle. While on the lot, I also met with PJ Kleizo in the service department and he advised me of service options with the new vehicle. I took my previous vehicle to OC Jeep for service and had fair, accurate, and timely service with PJ in particular, so I feel very comfortable going to OC Jeep for service with the new car. Overall, I am ecstatic about my 2011 Jeep Grand Cherokee, the lease that was negotiated, and my great experience at the lot. What I expected to be a nerve-wracking car buying experience was made into a very easy and smooth transaction. Thank you OC Jeep! More