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Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
1,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,222 reviews
May 30, 2015
Internet Sales We got a good deal! Very happy with the vehicle and service we received through the Internet Sales department. Arif and Cole went out of their way to We got a good deal! Very happy with the vehicle and service we received through the Internet Sales department. Arif and Cole went out of their way to satisfy our needs in purchasing a vehicle. When we got the vehicle home however, we discovered the spare FOB didn't work. Cole offered to reprogram the FOB if we brought vehicle back; even offered to give us a full tank of gas. We live to far away to drive back to OC Dodge just for that. Vehicle we purchased went through a multi-point certified inspection; which should have included the FOB's. If it wasn't for the spare FOB not working; I would have given dealer a 5 star rating.. Were very pleased with the vehicle we purchased from OC Dodge; They need to add FOB's to their certified check list for better customer satisfaction. After spending thousands of dollars for a vehicle; everything should work! More
by DMa5949363
Employees Worked With
Arif & Cole Internet Sales
May 28, 2015
Wouldn't go anywhere else Chris in internet sales is amazing. We were in search for a specific Dodge Ram 1500 and he what we were looking for and then some. We spent 4hrs in an Chris in internet sales is amazing. We were in search for a specific Dodge Ram 1500 and he what we were looking for and then some. We spent 4hrs in another dealership going back and forth, back and forth. The first phone call we received from Chris was fantastic. Colleen in finance is a gem. She is the sweetest woman and I would not have wanted to deal with anyone else, she made you feel like you were a team/ family. They took such good care of us. I would recommend Orange Coast to ANYONE and EVERYONE. More
by TheDFamBam
Employees Worked With
Chris Ramsey (internet sales) & Colleen (finance)
May 26, 2015
TOP NOTCH SERVICE AND SAVINGS A++++ I searched Hi and Low for a car, went to over 7 dealerships, Richard A. and Howard set me up on a great vehicle at a slam dunk price! I would recomme I searched Hi and Low for a car, went to over 7 dealerships, Richard A. and Howard set me up on a great vehicle at a slam dunk price! I would recommend saving your time and going to see them first! Thank you so much for a wonderful experience! TOP NOTCH! More
by BIGBERTO
Employees Worked With
Richard Ambrose & Howard "The Duck"
May 21, 2015
2nd vehicle in a month ! This is our second vehicle from Orange Coast Dodge in a month. We came back for one reason only the way we were treated with my husband's purchase in This is our second vehicle from Orange Coast Dodge in a month. We came back for one reason only the way we were treated with my husband's purchase in late March 2015 we were so impressed on how they treated us that left such a BIG impression on my husband and I so here we are again and this time was the same impression that we received earlier this year . WIL and Kenny are professionals . Thank you just doesn't quite say it . THANK YOU again ...GC More
by ffmene
Employees Worked With
Wil Lopez , Kenny ( manager )
May 18, 2015
1st Impressions is what counts ! To those who are thinking on buying your next vehicle this is the place to do it . I was looking only and did not have the trade with me when I stoppe To those who are thinking on buying your next vehicle this is the place to do it . I was looking only and did not have the trade with me when I stopped by, after one look at the challenger scat pack I knew I wanted it, but I knew I was far from making a deal. But Kenny saw me that I wanted it and before I knew it Kenny had worked the numbers and showed me the work sheet. It was no haggle he gave me a number that I couldn't pass up and as for the trade well he was extremely flexible . It only took an hour and that evening I was driving my scat pack home. I will be buying my 2nd vehicle from Costa Mesa DODGE. Awesome experience. Thank You FF/EMT E.Meneses- los Angeles Fire Department FEMA C.E.R.T. INSTRUCTOR (LASD) More
by ffmene
Employees Worked With
Wil Lopez , Kenny ( manager )
May 14, 2015
New Purchase Painless process. Very Accommodating. Happy with the customer service and the personable employees. Salesman helped clean out old trade-in and assi Painless process. Very Accommodating. Happy with the customer service and the personable employees. Salesman helped clean out old trade-in and assisted with transferring property from one vehicle to the other. More
by jeep90715
Employees Worked With
New employee (ex-marine)
May 13, 2015
Fast, easy, great sales staff. Really helpful. The entire team made the purchase of our new Renegade really fast, easy and answered every question we had. They didn't have the exact vehicle on the The entire team made the purchase of our new Renegade really fast, easy and answered every question we had. They didn't have the exact vehicle on the lot, and in less than 24 hours they found the car and delivered it right to our front door. That's old school service! More
by surfandturfdan
Employees Worked With
Ken, Richard
May 06, 2015
Incredible customer service in the Service Dept I had taken my new Grand Cherokee to Tuttle-Click several times and they gave me the run-around. OCCJD was recommended by a guy I stopped by my work t I had taken my new Grand Cherokee to Tuttle-Click several times and they gave me the run-around. OCCJD was recommended by a guy I stopped by my work to ask about his Grand Cherokee. I took my care in and they actually listened to my concern, sent me out with a service tech and completely took care of the problem. Not only did they take care of my car, they made sure the experience was completely flawless for me.This is who will be servicing my car from now on. More
by HeatherS
Employees Worked With
Paul, Erick
April 01, 2015
BUYER BEWARE! READ THIS BEFORE YOU BUY AT ORANGE COAST JEEP BUYER ALERT! THEY TRIED TO SELL US A "NEW" 2014 JEEP SUMMIT THAT HAD 500 MILES ON IT! THIS DEALERSHIP IS NOTORIOUS FOR THIS-BEWARE BUYER ALERT! THEY TRIED TO SELL US A "NEW" 2014 JEEP SUMMIT THAT HAD 500 MILES ON IT! THIS DEALERSHIP IS NOTORIOUS FOR THIS-BEWARE More
by nevada
Employees Worked With
Rod
March 14, 2015
Serviced department Real bad service in my last two visits to the service department. I will not recoment anybody to this place at all in the future Real bad service in my last two visits to the service department. I will not recoment anybody to this place at all in the future More
by Chris
Employees Worked With
Service department
