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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.4
1,219 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,219 reviews

February 07, 2025

I received one key instead of two keys after I signed the contract. They never mentioned only one key available in the sales process. When I asked a spare key, they told me that you signed the paper. That's More

by cielovita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blais
January 31, 2025

Taylor and the service team at Orange Coast Chrysler, Dodge, Jeep, Ram, Fiat did a great job for us! They are friendly, professional, and respectful of our time. Thanks! More

by stafffieldhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 03, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your positive experience with Taylor and the service team at Orange Coast Chrysler Dodge Jeep Ram Fiat! We're delighted to hear they provided friendly, professional service. We appreciate your support!

January 19, 2025

Excellent service I have returned to this dealer because of the service I will return. More

by Hurricane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 20, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

The team at Orange Coast Chrysler Dodge Jeep Ram Fiat loves seeing great reviews! Thank you for the kind words.

January 15, 2025

Car was finished quicker than I was originally told. My service rep kept me informed or the progress. Service was excellent! More

by Moparguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jan 15, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that your service experience at Orange Coast Chrysler Dodge Jeep Ram Fiat was excellent and efficient! Keeping our customers informed is a top priority, so we're glad we could meet your expectations. Thanks for sharing this feedback with us!

December 22, 2024

Dean was great to deal with. He accomplished in three eeeks wjhat I had been trying to get done in six months. Engine recall. Thanks Dean! More

by CHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in charge of rentals.
Dec 23, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Charles, we're delighted to hear that Dean was able to assist you so efficiently at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thank you for sharing your experience with us!

December 19, 2024

Lied about when my car would be ready said it would be Friday called me on Thursday to inform me my car was ready when I got there Jose Torres said that only half was ready sorry oops my bad and they know More

by Shanjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Torres
Dec 19, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Shanjeep, I'm truly sorry to hear about the frustrating experience you've had with your car service. It sounds like there were multiple communication breakdowns, and I apologize for any inconvenience caused by this situation. We value your feedback and would appreciate the opportunity to address these issues directly with you. Please feel free to reach out at your convenience so we can work towards a resolution. Thank you, Ferdie Ang - Service Director - (714) 587-6172

Dec 19, 2024 -

Shanjeep responded

Hi Ferdie If you actually cared you would have done something the two times that I came in, one of which was for no reason at all. I do not need some xx AI response. I know for sure you have the time to write it yourself because yall dont actually do anything helpful there. You know what I want and none of you care. I only got half of the paperwork I asked for over the phone. This is becoming a pattern when you start a job finish it before you tell anyone to waste an entire day of their lives and job. I should have figured after I was treated that nothing would ever be done properly. I am not overreacting. If my father came in instead of me (young female) I would not have been treated this way. We both know this. Jose Torres did not even apologize. That's so rude.

December 13, 2024

Lonna the service representative is absolutely amazing, originally I came in for an oil change and Lonna checked the service records and found an important recall notice that needed to be taken care of imm More

by LukasHarkonnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonna
Dec 13, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that Lonna provided such attentive service during your visit at Orange Coast Chrysler Dodge Jeep Ram Fiat. It's great she could assist with the recall and make sure you got home safely. Thank you for sharing this experience!

December 06, 2024

Very satisfied with my experience purchasing the minivan from Josh. I had purchased a new Caravan in 2006. This time, I visited 4 dealers, Josh was outstanding with replying to my budget in writing within h More

by B.lindquist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh and Richard
Dec 06, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that Josh and Richard made your experience at Orange Coast Chrysler Dodge Jeep Ram Fiat a positive one. It's great to know you felt no pressure and received the service you deserved. Enjoy your new minivan!

December 01, 2024

Very professional and not pushy. Richard and Roy were great to work with. Especially Richard. More

by Retired Army Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Roy
Dec 03, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're glad you had a pleasant experience with Richard and Roy at Orange Coast Chrysler Dodge Jeep Ram Fiat. Safe travels until next time!

November 22, 2024

Paul Gordon provided good service and very prompt and courteous . I will definitely call him again! More

by AMape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 22, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for leaving Orange Coast Chrysler Dodge Jeep Ram Fiat a five-star review! We are so glad that Paul was prompt and courteous.

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