2,095 Reviews of Orange Buick GMC - Service Center
Service manager was rude. 3 hrs after drop off no diagnostic. Had to call and ask what was going on with my car. After paying $2000 for repairs now my Denali is making a noise 3 hrs after drop off no diagnostic. Had to call and ask what was going on with my car. After paying $2000 for repairs now my Denali is making a noise it wasn’t making before I dropped it off. I’ve purchase 3 Yukon Denalis from this dealership in the last 5 years and believe customers should be taken better care of More
Oil change and tire rotation was very quick. Service department always does a very good job. Service department always does a very good job. More
The best people in this area and the best people in the business thanks for the kind help business thanks for the kind help More
I have had great services and somewhat bad experience however I can depend on Buick services to handle the job! however I can depend on Buick services to handle the job! More
This dealership is the best in the area for service as well as sales. They are prompt with appointments and have a nice waiting room for waiting for the car to be serviced. If your appointment is near th well as sales. They are prompt with appointments and have a nice waiting room for waiting for the car to be serviced. If your appointment is near the lunch hour they have a free lunch counter to serve a sandwich. Very friendly service. More
The communication level of our rep was subpar. There was no apology only excuses when confronted. Also, informed needed to pick car up by curtain time and no call to inform that the car will not r There was no apology only excuses when confronted. Also, informed needed to pick car up by curtain time and no call to inform that the car will not ready. We pulled car and will take it somewhere else. More
Kept well informed. Work done as needed and user first what should be done in next visit Work done as needed and user first what should be done in next visit More
Very frustrating process since November. Have taken car 2x for same issue, having a new key fob made/programmed, and after leaving the car and paying for it I am still without the fob. Have taken car 2x for same issue, having a new key fob made/programmed, and after leaving the car and paying for it I am still without the fob. More
Quick service for my Yukon. Bill got me right in and right out. He even came to get me in the showroom. Bill got me right in and right out. He even came to get me in the showroom. More
Clean. Great service. Robert in service was very attentive and helpful. Waiting area was clean. Great service. Robert in service was very attentive and helpful. Waiting area was clean. More