2,094 Reviews of Orange Buick GMC - Service Center
I took my 2019 Buick Lacrosse into the service dept. for a front end alignment and was quoted $109.95 plus tax. When I went to pay I was charged $109.95 plus $12.09 for shop supplies, plus tax for a to for a front end alignment and was quoted $109.95 plus tax. When I went to pay I was charged $109.95 plus $12.09 for shop supplies, plus tax for a total of $129.95. Nothing was done to my car but the inspection. No shop supplies were used. I was told this $12.09 is a standard add on charge. How can a dealer charge for shop supplies when none were used. More
Horrible prices and terrible communication with customers management is very aggressive and went back and forth in a very big aggressive manor I will never refer this GMC dealership to anyone I'll rather tak management is very aggressive and went back and forth in a very big aggressive manor I will never refer this GMC dealership to anyone I'll rather take a trip to Daytona or DeLand before I ever go back. More
Very professional and efficient employees. Your employees are much more customer friendly than your competitor, Fountain Buick which does not seem to care. I will always choose Orange Buick fo Your employees are much more customer friendly than your competitor, Fountain Buick which does not seem to care. I will always choose Orange Buick for maintenance on my Verano. More
They were very helpful explaining what services were needed for my 2021 Buick, and when. The car was my mother's and I was uncertain what was needed/ required, and how often. Glenn was patient as he rev needed for my 2021 Buick, and when. The car was my mother's and I was uncertain what was needed/ required, and how often. Glenn was patient as he reviewed the information with us. Glenn was able to get us in for an oil change on the spot. More
Excellent Service and finish the job on time. Would recommend Orange Buick to someone. Make appointments quickly. Would recommend Orange Buick to someone. Make appointments quickly. More
I love this dealership. Everyone is friendly and helpful. Jen and Nick in parts are exceptionally knowledgeable and pleasant. Glenn D. in service was very informative and to Everyone is friendly and helpful. Jen and Nick in parts are exceptionally knowledgeable and pleasant. Glenn D. in service was very informative and took the time to find all the answers to my questions. More
It was good service with little things to work up: 1. Waited almost an hour for car taken in even though had appt. 2. DEF was spilled over the side of truck while refilling. 3. Car wash was not done. Waited almost an hour for car taken in even though had appt. 2. DEF was spilled over the side of truck while refilling. 3. Car wash was not done. Other than that it was good. More
Great Experience Great service and great communication. I give this location a 5 star. High professionals. I give this location a 5 star. High professionals. More
I was promptly met at check in, the advisor kept me updated in what was happening in the service bay. When the issue was found she explained the options updated in what was happening in the service bay. When the issue was found she explained the options More
Everyone was professional and respectful. They explained each step in verbiage I could understand. Work was done in a timely fashion and high quality. Victoria was my advisor and she was PHEN They explained each step in verbiage I could understand. Work was done in a timely fashion and high quality. Victoria was my advisor and she was PHENOMENAL! Overall great experience. More