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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,094 Reviews

2,094 Reviews of Orange Buick GMC - Service Center

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January 21, 2023

I took my 2019 Buick Lacrosse into the service dept. for a front end alignment and was quoted $109.95 plus tax. When I went to pay I was charged $109.95 plus $12.09 for shop supplies, plus tax for a to More

by jbdunham340
Recommend Dealer
No
Employees Worked With
Bill Murdock
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Horrible prices and terrible communication with customers management is very aggressive and went back and forth in a very big aggressive manor I will never refer this GMC dealership to anyone I'll rather tak More

by Daytona8882003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Very professional and efficient employees. Your employees are much more customer friendly than your competitor, Fountain Buick which does not seem to care. I will always choose Orange Buick fo More

by EDMCDONOUGH46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Cisler
January 18, 2023

They were very helpful explaining what services were needed for my 2021 Buick, and when. The car was my mother's and I was uncertain what was needed/ required, and how often. Glenn was patient as he rev More

by qponkwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Excellent Service and finish the job on time. Would recommend Orange Buick to someone. Make appointments quickly. More

by ishabbeer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

I love this dealership. Everyone is friendly and helpful. Jen and Nick in parts are exceptionally knowledgeable and pleasant. Glenn D. in service was very informative and to More

by nflagg07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kelbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
January 13, 2023

It was good service with little things to work up: 1. Waited almost an hour for car taken in even though had appt. 2. DEF was spilled over the side of truck while refilling. 3. Car wash was not done. More

by andrei4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Baez
January 11, 2023

Great Experience Great service and great communication. I give this location a 5 star. High professionals. More

by chrissantanarodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kelbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Cox
January 11, 2023

I was promptly met at check in, the advisor kept me updated in what was happening in the service bay. When the issue was found she explained the options More

by nolenurse81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Everyone was professional and respectful. They explained each step in verbiage I could understand. Work was done in a timely fashion and high quality. Victoria was my advisor and she was PHEN More

by bowdownrainbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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