Orange Buick GMC - Service Center

I was disappointed that there was a robot answering the phone and making appointments now but the process was easy. Once I got to my appointment the service was 5 star as usual, I was greeted right away t phone and making appointments now but the process was easy. Once I got to my appointment the service was 5 star as usual, I was greeted right away then processed quickly. I waited in comfy waiting room. More

The staff is open and honest about services and prices. James King was very professional and attentive. James King was very professional and attentive. More

Courteous, honest, timely, communicative. Very good at taken care of the care and the customer. Very good at taken care of the care and the customer. More

Despite the time that took for the parts to arrive, they kept me updated on a weekly basis. They made it easy for me. Great job! kept me updated on a weekly basis. They made it easy for me. Great job! More

Glynn was very knowledgeable about the vehicle and my after market warranty. He was very personable and professional. after market warranty. He was very personable and professional. More

Poor communication, every excuse such as IT doesn't work, wouldn't answer my calls. Returned my car in 2 days and I had to return as they changed the battery but the electrical system when I got home started wouldn't answer my calls. Returned my car in 2 days and I had to return as they changed the battery but the electrical system when I got home started lights flashing and horn blowing. Had to return. They had it for 2 weeks and before I picked up my car, I asked if they checked the battery. Well when u went to puck up my car, I asked the runner to check the battery. It was dying. So. I had to wait for another battery. During this 2 week process, I asked by texting if the parts had been ordered and shipped and whether they could track it. One person said no, another texted, that they could check to see if it had been shipped but not tracking the entire journey. The phone calls answered at the dealership by Faye were the only high rating this business gets. After experiencing this. I will not buy a car at this dealership or ever have my car serviced by them again. Very poor customer service. James answered one of my calls and he was very helpful. More

Going downhill the last 9 years. Can’t even vacuum the carpet or scrape off the old mileage sticker all the way. Can’t even vacuum the carpet or scrape off the old mileage sticker all the way. More

The service staff is knowledgeable about my GMC service needs, and very courteous. I truly appreciate their professionalism. needs, and very courteous. I truly appreciate their professionalism. More

My order for my wipers took too long to come in. that was a problem. that was a problem. More

They scheduled me on short notice, same day service, great as I was going out of town next day. Service time was also very good great as I was going out of town next day. Service time was also very good More