Orange Buick GMC - Service Center

This time was a much better experience. Victoria made my experience better than the previous person. Victoria made my experience better than the previous person. More

It was good. The agent was attentive and handled my request professionally. Things were done in a timely manner. The agent was attentive and handled my request professionally. Things were done in a timely manner. More

Efficient & experienced. The staff was pleasant. Courteous, attentive, helpful and paid attention to detail. The staff was pleasant. Courteous, attentive, helpful and paid attention to detail. More

The work was done quickly and got me out before I thought. I'll definitely be back. thought. I'll definitely be back. More

Orange Buick gmc is trash. ! I went to them because I needed a new key due ro my old key being damaged & my anti theft lock was on & my finance company recommended i go too the ! I went to them because I needed a new key due ro my old key being damaged & my anti theft lock was on & my finance company recommended i go too the dealer because I had th3 master key. I paid gmc for new key, key to be coded & programed. They came told me that the key isn't the problem & I need to pay them for an diagnostic & pay for what the problem they find. At this point I had spend money for towing my truck there, key, programing the new key & they asking for more money.! Long story short. I had to pay another $180 to get my vehicle towed home. Once I got home to tried the new key...IT WAS NOT EVEN PROGRAM TO MY TRUCK.! I called them they asked me if I could bring my truck back so they could program the key, remind you my receipt shows I paid for programming the new key. I told them I didn't have anymore money for towing & why they didn't program it while I was there for over 2 hrs.! I ask for the code over the phone to program my own key she said they have to program it with the computer.! Why didn't they do that from the beginning. I didn't have any problems with my truck besides the old key being damaged..now my truck is completely disabled.! It won't do nothing.! The new key isn't programed therefore they sold me a toy key for $$$$. I wouldn't recommend orange Buick gmc to my dog.! I wouldn't allow orange Buick gmc to take my trash out because they'll disable my xxxx trash cans.! Point is they lied for more money & was gonna act like something else was wrong with my truck & was just gonna program the key if I paid for whatever they would've made up. Now I don't no vehicle due to this trash xxx company.! More

Fast, efficient, courteous, and professional - this Service Dept is FANTASTIC.We switched Dealerships to this one from a previous Buick dealer because of the entire Sales & Service experience we receiv Service Dept is FANTASTIC.We switched Dealerships to this one from a previous Buick dealer because of the entire Sales & Service experience we received here More

I always appreciate the help of Mike Richardson and Robert Cisero.. Yiu guys are great.. thank you 👍 Robert Cisero.. Yiu guys are great.. thank you 👍 More

Excelente dealer son muy profesionales en su servicio la atencion con Victoria fue muy efficient me scientology muy contento muchas gracias atencion con Victoria fue muy efficient me scientology muy contento muchas gracias More

Vehicle was brought in to address a scraping noise that is audible EVERY time the vehicle is turned that started immediately after they rotated the tires at a previous service check. Service department is audible EVERY time the vehicle is turned that started immediately after they rotated the tires at a previous service check. Service department lied and said they could not replicate the sound, which is impossible if they actually drove the vehicle because it happens 100% of the time. More

I started coming here years ago and I have never been disappointed. I had referred many people first of all I feel that I cared about. I like having my own service manager. He knows all about all my need disappointed. I had referred many people first of all I feel that I cared about. I like having my own service manager. He knows all about all my needs. Every time I go there, I feel like I am visiting family. Everyone is so gracious and friendly. If I’m there doing lunchtime, they offer me a nice lunch. The waiting area is very pleasant with lots of plugs and free Wi-Fi so I don’t need to stop working while I’m waiting for my vehicle. When you make an appointment, they are ready for you. Either, if you have a problem and have to come over there, they are just as willing to help you. They will also repair GM or any vehicle. I tell people just go there, they will love upon you. More