Orange Buick GMC - Service Center

I was on my way to work when the front end of my car started vibrating and the service engine light came on. I called Orange Buick to infrom them that I was on my way in. When I arrived, David was wai started vibrating and the service engine light came on. I called Orange Buick to infrom them that I was on my way in. When I arrived, David was waiting for me and assured me that my problem would be taken care of. It took a couple of hours but they fixed it on the spot. David explained the problem and informed me that the warranty covered all but the $100 deductible. I depend on Orange Buick for servicing and have since I bought my first Buick there in 1997. I traded in a Cadillac for that Buick and have stayed with Buick ever since. It is cmforting to know that this capable dealer is available, not only for scheduled service, but for emergencies. Sue DeAngelo Trotta More

Always ready to do whatever is necessary to make things right. Service director John Baumgartner is readily available if there is a problem. Even though I did not purchase this car there, the excellent ser right. Service director John Baumgartner is readily available if there is a problem. Even though I did not purchase this car there, the excellent service department keeps me coming back and I look forward to purchasing my next vehicle there. More

I have been going to Orange Buick for over 20 years and I have always been more than satisfied with service and the attention to detail. The staff is very professional especialy David Taylor and Tom Santiago have always been more than satisfied with service and the attention to detail. The staff is very professional especialy David Taylor and Tom Santiago. The main reason I continue to use Orange Buick is because I feel I can trust them to do what is needed and not try to sell me things I didn't need. Only one time have I had a problem with the service and when I mentioned it to the manager it was taken care of on the spot (he even agreed with me instead of giving me a bunch of excuses). I have always recommended Orange Buick to my friends and I will continue to do so. Curt Cordell More

I was able to schedule my service. Mr MUrdock and I discussed the service needed. It was accompished quickly.We had gone over a problem the car had and decide it could be put off to another time.I alwa discussed the service needed. It was accompished quickly.We had gone over a problem the car had and decide it could be put off to another time.I always feel good when I talk to Mr Murdock about any problems I am having with the car and he always comes up with solutions. More

While bringing in my Yukon XL for service or repair is very inconvenient, Bill Murdock makes it as painless as possible. Rarely do you find people in business anymore that truely care about the customer. very inconvenient, Bill Murdock makes it as painless as possible. Rarely do you find people in business anymore that truely care about the customer...Bill fills that role beautifully. it is a pleasure to work with him. Additionally, when purchasing a new vehicle, Rod Connole does a great job of making sure my needs are met. I have purchased many vehicles over the past few years and Rod always makes sure that everything goes smoothly. I would enthusiastically recommend Orange Buick, Rod Connole and Bill Murdock. Rick DeVane Cubix, Inc. More

I dealt with Tom Santiago and he helped me get my car in and out while being serviced in a timely manner. He kept me updated while they were working on my car and made sure everything was done before they g and out while being serviced in a timely manner. He kept me updated while they were working on my car and made sure everything was done before they gave it back to me. He fit me in early in the morning on 1 days notice so i didn't miss any work. Excellent Customer Service and I will always go here for my cars servicing needs. Woody Wilson More

High rating because of professional service,on time finish,excellent waiting area and checkout very fast. I have been going to Orange Buick for a number of years and continue to receive wonderful servi finish,excellent waiting area and checkout very fast. I have been going to Orange Buick for a number of years and continue to receive wonderful service and sales. More

The service was good. The price was fair and the customer attention was excellent.Some dealerships are no longer close to the customer but Orange maintains a serious, friendly attitude and they really care a attention was excellent.Some dealerships are no longer close to the customer but Orange maintains a serious, friendly attitude and they really care about their clients. More

Recently purchased my Enclave, took it in to discuss some concerns, Thomas was very understanding and immediately took care of the problems and reassured me that whatever the problems were, he would have it concerns, Thomas was very understanding and immediately took care of the problems and reassured me that whatever the problems were, he would have it checked out and taken care of...... I REALLY APPRECIATE YOUR ASSISTANCE AND HELP... Thanks Tom..!!! More

Rendevous started shaking, missing, and acting like it was going to stop in the middle of the road on the way to work. Orange Buick is on one of my route to work so I was trying to nurse the car into the was going to stop in the middle of the road on the way to work. Orange Buick is on one of my route to work so I was trying to nurse the car into the dealer w/ the check engine light flashing most of the way. Robert Cicero took me in right away and indicated the he could hear that the problem was likely an engine issue. With 182K miles on the vehicle I was sure I would need to be looking for a different car. I was estatic when Robert called to tell me that one of the newer plug wires had failed and that replacing the wire fixed the problem. I appreciate the personal service and Orange Buick's willingness to take me in without an appointment. Joe Morgan More