Orange Buick GMC - Service Center

I would highly recommend the service department (Tom and Eric) after, bringing my vehicle to Tom and within moments he had identified the problem when I had taken it to several other places and they could n Eric) after, bringing my vehicle to Tom and within moments he had identified the problem when I had taken it to several other places and they could not, I was impressed. Not only was he extremely knowledgeable (something like 25+ years of experience) he took the time to educate me, show me and then (most importantly) put me at ease about my growing concerns and stress. I will be going to Tom and Eric for all of my GMC concerns and am so thankful that they both went above and beyond there job descriptions to help me, it is certainly greatly appreciated! More

I have used this dealership for repairs of my Buick since I pruchased it here as a used vehicle about 10 years ago. The service has always been excellent. I have recevied top notch service from Robert Cicero I pruchased it here as a used vehicle about 10 years ago. The service has always been excellent. I have recevied top notch service from Robert Cicero and from Tom Sanitago. Most recently, Tom Santiago, helped tackle a problem with my automobile. He would not give up until I was satisfied. He always listened to my concern and even brought in the service manager when we seemed stuck. Together we resolved the problem that had been very tricky to figure out. I enjoy the personal approach all the service personnel use. They have always encouraged me to maintain my 2000 model LeSabre rather than try to sell me up. More

Wife's car had bettery die, called AAA to jump or replace the battery. The AAA service person broke the battery tray. Called Robert and he had us in the same day, ordered the part and had it installed by noo the battery. The AAA service person broke the battery tray. Called Robert and he had us in the same day, ordered the part and had it installed by noon the next day. Great service, great people. More

From my phone call to schedule work on my car until I say good bye, Tom is professional, thorough, helpful and most important to me,trustworthy. good bye, Tom is professional, thorough, helpful and most important to me,trustworthy. More

I was a 1st time customer, was very skepitcal about the going because I've always taken my GMC to Sullivan in Ocala (just moved to the clermont area), My car had transmission problems so I was very concer going because I've always taken my GMC to Sullivan in Ocala (just moved to the clermont area), My car had transmission problems so I was very concerned especially after having Transmission problems that was still under warrenty that i thought was fixed by Sullivan 2 months earlier. Tim Filotei was very nice when i pulled in he looked up the warrenty work that was already done by sullivan. He was very curtous and assured me that they would find out what was wrong. he gave me a loaner, this was all expedited in a very timly manner. All in all I was very impressed with the customer service and actually service on my vehicle. I got my vehicale back within 2 days with mulitple problems resolved!! All-in-all I was very impressed with my service at Orange GMC and will, not just return, but recommend them the family and friends. Thank you Tim for being so very caring and courtious!! Sincerely, Thomazine McNeil More

The quality of the service was very good. I was very happy with the price. I was also happy to not be up-sold or twisted into something I did not need. They also have an impressive food service to tak happy with the price. I was also happy to not be up-sold or twisted into something I did not need. They also have an impressive food service to take advantage of while waiting. My only complaint was the service technician did not phone me with a report on the vehicle in a timely manner....I dropped the vehicle off at 7:30am and did not speak to the dealership until I phoned at 12:30pm. More

We went to the dealer because of a brake issue and Tim told us exactly what the problem was, how much it would cost, and even got us a loaner car so we didn't have to wait all day. This dealership is the told us exactly what the problem was, how much it would cost, and even got us a loaner car so we didn't have to wait all day. This dealership is the best I have ever dealt with. More

Orange Buick Staff has always been courteous and respectful. I have purchased 4 Yukons from O.B. in the last 11 years. I have always had O.B. service department conduct maintenance on all my vehic respectful. I have purchased 4 Yukons from O.B. in the last 11 years. I have always had O.B. service department conduct maintenance on all my vehicles. Their service department is one of the primary reasons I purchase my vehicles at O.B. I have always been completely satisfied with the staff and the quality of work performed on my vehicles by their technicians and mechanics. I would not hesitate to recommend O.B. to a friend or relative because of the positive experiences I have always received there. More

Each time I have visited Orange Buick GMC it has been a pleasant experience. Tim is extremely knowledgeable and thorough in his explantations. His follow up is also great. The service is fast but comple pleasant experience. Tim is extremely knowledgeable and thorough in his explantations. His follow up is also great. The service is fast but complete. I would recommend Orange Buick GMC and especially Tim Filotei to anyone. I am purchasing my former company vehicle and have already talked with Tim about bringing it for service. More

The service we have recieved on our Buick Enclave has been second to none from both Buick and Orange Buick GMC. The warranty covers more than I have ever seen from an OEM. The timeliness and communicati been second to none from both Buick and Orange Buick GMC. The warranty covers more than I have ever seen from an OEM. The timeliness and communication was fantastic as was the quality of the work. More