Orange Buick GMC - Service Center

The workers are very polite. They know customer service and they are giving it to everyone. That was my first experience observing. Every customer had a smile. They were taking their time with each custom and they are giving it to everyone. That was my first experience observing. Every customer had a smile. They were taking their time with each customer. Even when I made my appointment online they were quick to respond. I took my car and had the oil change tires rotate and checked all the fluids. I was out by 8:30am. My appointment was at 7:30am. That's a big WOW!!!!! I am a satisfy customer! More

I barely describe the car concerns for service and they already know what needs to be done to the vehicle. That indicates to me a real sense of dedication to cars and their work. Excellent staff! already know what needs to be done to the vehicle. That indicates to me a real sense of dedication to cars and their work. Excellent staff! More

Bought my GMC truck from Orange GMC Buick this past July and had to add a few accessories to the vehicle. As I walked in I was greeted by Roger Menn who remembered my name and the vehicle I bought almost 4 and had to add a few accessories to the vehicle. As I walked in I was greeted by Roger Menn who remembered my name and the vehicle I bought almost 4 months ago. I was pretty surprise he remembered me since my other experiences at other dealerships would forget your name once you walk out the door. Anyways, Roger was very helpful in pointing out the various accessories for the truck, no pushy salesmenship. He introduced me to Reggie at the parts department where I ordered a bedliner, mud flaps for the front and rear of the truck and railing caps to finish it off. Roger then took me back to the service department where I met Jake who remembered me from the first time I came to Orange Buick. His crew then worked on my truck and it was finished in no time. The service department's quality workmanship and attention to detail made me at ease to know that I can trust Orange Buick GMC to service my vehicle when needed. Again, thanks Roger for your hospitality and customer care. Bob A. More

Bill was very helpfull and scheduled my work with an expert who identified causes for the problems I had and was able to fix them without making expensive replacements. expert who identified causes for the problems I had and was able to fix them without making expensive replacements. More

They always are very friendly and helpful. This was an unscheduled visit due to a dead battery. They got my battery replaced and regular oil change service and tire rotation done in my tight time frame p unscheduled visit due to a dead battery. They got my battery replaced and regular oil change service and tire rotation done in my tight time frame plus I got a cleaner car than the one I dropped off!! More

Tom Santiago was very attentive and listened to my problem. He inspected my vehicle for some of my concerns. He kept me informed and never tried to upsell me services that I didn't need. The entire st problem. He inspected my vehicle for some of my concerns. He kept me informed and never tried to upsell me services that I didn't need. The entire staff at Orange Buick were friendly. I had lunch in their cafe and even went to the showroom and looked around and the staff greeted me with smiles and geniuness. I appreciate their efforts and when I need a car I am definately going to stop and see them. More

Since getting my car at Orange Buick (Steve Williams was my sales person and he is exceptional), every service visit has been consistently exceptional. From the greeting, to the wait time, to the quality of my sales person and he is exceptional), every service visit has been consistently exceptional. From the greeting, to the wait time, to the quality of the service and work, every step of the way leaves nothing to be desired. I don't always get the same service adviser on each visit (my last visit was with Jake Grinstead), but each one has made me feel welcome and valued. Overall, my last experience was great. It's the consistency (with each employee and on each visit) though that makes this dealer such an exceptional one to do business with. More

Overall I was satisfied. However, the first service person who waited on me before Mr. Santiago arrived was not very attentive to "customer service". Mr. Santiago is the type of service advisor one ex person who waited on me before Mr. Santiago arrived was not very attentive to "customer service". Mr. Santiago is the type of service advisor one expect to have in a dealeship like Orange Buick. Unfortunately we in Orlando, especially in Seminole county, do not have a choice because the other dealers were closed. More

I have purchased and serviced many cars and trucks from Orange Buick/GMC over the years, and have always been impressed with the outstanding and professional treatment in all aspects of the dealership. In Orange Buick/GMC over the years, and have always been impressed with the outstanding and professional treatment in all aspects of the dealership. In particular, John Baumgardner, Curt Illgenfritz and Eric McIntosh have always gone the extra mile when I bring my vehicles in for service, which is the reason that I have been so loyal to this dealership. Thank you for being what I consider the best dealership in the country! Scott More

Hello, I'm Shari from Altamonte Springs, FL. I love the quality of service I received here at Orange Buick GMC, it  was out standing. Excellent service and people all two times I been here. I wanna thank B quality of service I received here at Orange Buick GMC, it  was out standing. Excellent service and people all two times I been here. I wanna thank Bill Murdock, his care handling of my vehicle needs, I'll be coming back here each and everytime. Also thinking about purchasing a new car at this dealership. It's the best in town. I also love the friendliness of the cashier  at checkout. And the mention if you're thinking about waiting bring a laptop or popcorn they have a awesom waiting area with WIFI for guest. You can't beat that, the place is a great environment and I love it here. Thank you all!  They also send coupons in the mail.  More