2,096 Reviews of Orange Buick GMC - Service Center
Excellent Service My husband and I bought a 2018 GMC Terrain SLT at the beginning of May, 2018. Two weeks later the power steering went. We brought it in to be diagno My husband and I bought a 2018 GMC Terrain SLT at the beginning of May, 2018. Two weeks later the power steering went. We brought it in to be diagnosed and found out the power steering module went. They ordered the new part, but being Memorial Day weekend we had to wait an extra day. Everyone from the mechanic to the service manager (Tom Santiago.) to the person who arranged for a vehicle for us to drive while we waited for ours to be repaired. Tom was outstanding in keeping us informed every step of the way and reassured us that our new car would be in a safe and locked area the whole time it was there. The woman who gave us the loaner car did a wonderful job of matching as close as she could what we had bought. Even though this was stressful GMC and their personnel made it as painless as possible/. More
Great Was taken care of by Jake in the service dept. Appreciated his desire to be sure everything I needed was taken care. They are the best. Was taken care of by Jake in the service dept. Appreciated his desire to be sure everything I needed was taken care. They are the best. More
Complete Safety Inspection Motor Mounts needed replacement (after nearly fourteen years of use), rear brakes were also showing signs of ware and had to be replaced, and struts/s Motor Mounts needed replacement (after nearly fourteen years of use), rear brakes were also showing signs of ware and had to be replaced, and struts/sway bar bushings broke and had to be repaired. The service consultant, Robert Cicero, was expert in identifying ind insuring required work was performed. I trust the service consultants at Orange Buick. More
Fast, Friendly, Courteous Jake was very friendly and helpful. Yukon is two years old, with only 4,000 miles on it. Although this vehicle came with 2 free oil changes, I was n Jake was very friendly and helpful. Yukon is two years old, with only 4,000 miles on it. Although this vehicle came with 2 free oil changes, I was not able to use either one due to limited mileage. That is very, very disappointing. More
great service Was very happy with the quality of work and the speed of the service. Tom was very helpful and very nice. I would recommend him and the dealership to Was very happy with the quality of work and the speed of the service. Tom was very helpful and very nice. I would recommend him and the dealership to my friends. More
Bill Murdock took very good care of my automotive service. The service experience is smooth and the customer lounge is very up to date and comfortable. I made an appointment with the service department. Bill The service experience is smooth and the customer lounge is very up to date and comfortable. I made an appointment with the service department. Bill Murdock greeted me and already knew why I was bringing my vehicle in. They performed the service and delivered my vehicle back to me cleaner than when I brought it in. I will use Orange Buick GMC for all of my service needs. More
VETERAN APPRECIATED TREATMENT I WOULD LIKE TO THANK THE SERVICE STAFF AT ORANGE BUICK FOR THE EFFICIENT SPEEDY SERVICE DURING MY REGULAR SCHEDULED OIL CHANGE VISIT FOR MY 2017 BUIC I WOULD LIKE TO THANK THE SERVICE STAFF AT ORANGE BUICK FOR THE EFFICIENT SPEEDY SERVICE DURING MY REGULAR SCHEDULED OIL CHANGE VISIT FOR MY 2017 BUICK ENVISION. CODI, MIKE & BILL GREETED ME, LISTENED TO THE EXTENDED REASONS FOR MY VISIT, THEN ASKED IF I WOULD BE WAITING FOR THE VEHICLE. I WAS INVITED TO USE THE WAITING ARE FACILITIES AS THEY ATTENDED TO MY SERVICE VISIT. I ENJOYED TALKING TO RITA THE RENTAL AGENT FOR THE DEALER WHOM I HAVE CHATTED WITH ON PREVIOUS VISITS. I DIDN'T HAVE A LONG WAIT. MY VEHICLE WAS QUICKLY SERVICED & INSPECTED INCLUDING NEW WIPER BLADES INSTALLED BECAUSE OF THE COUPON I DISCOVERED WHEN I SCHEDULED THE SERVICE ONLINE. THIS VETERAN THANKS THE ORANGE BUICK SERVICE DEPARTMENT FOR THE GREAT TREATMENT, More
Best Experience Ever! This is the second time I’ve needed service on my vehicle and I cannot say enough good things about every aspect of my experiences. From the front des This is the second time I’ve needed service on my vehicle and I cannot say enough good things about every aspect of my experiences. From the front desk to the service professionals, every single person is courteous and knowledgeable. Today, Tom Santiago made my day! I had a light come on and a stalling car. Panicking, I called and within an hour, I drove off with a perfectly running car . Tom was amazing at calming me down and treating me like a human being rather than another transaction. Thank you, Tom!!! More
The Owner We received excellent service I had one regress that we had to come back for the tag plate to be install. Why do I need more? We received excellent service I had one regress that we had to come back for the tag plate to be install. Why do I need more? More
Oil Change/75K Service Always honest and transparent, appreciate the efficient service with a smile! Bill made sure all the discounts and rebates were applied to my bill. G Always honest and transparent, appreciate the efficient service with a smile! Bill made sure all the discounts and rebates were applied to my bill. Great job. More