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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,094 Reviews

2,094 Reviews of Orange Buick GMC - Service Center

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July 01, 2018

8 month later Just got my brand new Yukon Denali 2017 that I purchased from Orange Buick GMC to fix after it took them 8 month to get the part in after I have to ma More

by iloveu2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Murdock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When you are there is great but when you're trying to call and get thing done there no replay
Jul 05, 2018 -

Orange Buick GMC responded

I glad I was able to help with the repair. I'm not sure if Bill, your service adviser let you know that there was an updated cell phone charger for those cell phones that are not compatible with your make and model. However the new updated part is not covered under warranty due to the compatibility issue and because the part had not failed. I took care of the charges for both the part and the labor to install it since I didn't feel it was fair to charge you for the updated part. I am glad this fixed the concern.

June 30, 2018

Issue with air conditioner Explained the air seemed to quit after running a couple of hours of travel time. They figured out the problem, fixed it and I was on my way. More

by YORKIE5670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Grinstead, Vennesa Escoto, Matt Aiken, Codi Rose
June 30, 2018

Great Service check I had finally arrived at 100,000 miles on my Avalanche. They did the checkup and advised me of pending needs. I had to leave but will take advantage More

by Les1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nia Dariso, Mark Sortino
June 29, 2018

Service with a Smile Service team has taken care of the vehicle every time and I have been completely satisfied with the workmanship, customer service, and support. Th More

by SHUGASTE1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Orange Buick does a quality job. Wonderful dealership, Great Mechanics. I have been a lifelong customer. The price is right and the diagnosis is always correct. The service men hav More

by PGILLESPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Horrible Service Department Had an issue and brought up to the Service Manager’s (Mark) attention and was blown off. Filed a case with GM Customer service. Don’t waste your tim More

by SARAHHEISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Sortino
June 26, 2018

Fast easy and pleasant The service man was sooo nice and personable and helped me get in and out quickly I thought it was professional and timely work would come again More

by JESSICA.AUFFANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Grinstead
June 26, 2018

Jake is so awesome. He always goes that extra mile. You guys rock! Jake is so awesome. He goes the extra mile. He is very professional and makes you feel very welcome and important. Melissa in service More

by tbeckrow99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Grinstead
June 25, 2018

Awesome experience Work was done in a timely manner. Everyone was happy and polite. Bill Murdock was personally a great help and wonderful person and was interested to m More

by RON.RAYBOURNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Service on Yukon Everything was fine except I was told it was going to take 1-2 hours. So I waited at the service center. After 3 hours I was told it was going to take More

by blondex227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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