Orange Buick GMC - Service Center

Fantastic staff and service! What a great experience I had. I was travelling and therefore away from my home dealership, Dick Norris Buick GMC. I came out of my hotel and found a What a great experience I had. I was travelling and therefore away from my home dealership, Dick Norris Buick GMC. I came out of my hotel and found a nail in my tire and a flat. I called your dealership and they fit me in for an appointment in the next 20 minutes when they found out I was travelling and stuck in Orlando. When I arrived at the dealership I was told (nicely) that there weren't supposed to be any more appointments scheduled until the following day so I would have to wait. I said that I understood and asked how long. Laura said, oh, about an hour. An HOUR? That is NOT waiting in my mind. That is hanging out while my car is serviced. It did take about 2 to 2.5 hours, but you have such a nice waiting room! The chairs with the desk on them allowed me to hook up my laptop and work comfortably. Thank you to everyone on your team for phenomenal service, friendly attitude, and a comfortable, clean, quiet waiting room. More

The best customer service ever Laura was my service consultant I think she’s one of the best of the best she care about customer she goes after what customer wants and she gets Re Laura was my service consultant I think she’s one of the best of the best she care about customer she goes after what customer wants and she gets Resultfor , the service consulting department I met all of them special Bill he was awesome like Laura all of them they were so nice it’s very hard to find people beautiful together like that are really very impressed and I’m telling everybody thank you so much for everything Result More

terrific - fast - friendly service was fast friendly coffee was great like the big screen tv felt the service was thorough asked questions washed car looked great thanks for ext service was fast friendly coffee was great like the big screen tv felt the service was thorough asked questions washed car looked great thanks for extras More

Excellent Customer Service Jake always exceeds my expectations! Thank you for providing excellent customer service. He makes a positive difference and it is a pleasure doing b Jake always exceeds my expectations! Thank you for providing excellent customer service. He makes a positive difference and it is a pleasure doing business with Orange Buick. More

Reliable service Service center has good availability. They’re usually able to get you in the same day. Codi is very nice and knowledgeable. They don’t try to oversell Service center has good availability. They’re usually able to get you in the same day. Codi is very nice and knowledgeable. They don’t try to oversell and I’ve been happy with them keeping my car running! More

Great Job The guys in service diagnosed a very difficult intermittent problem and didn’t resort to expensive parts swapping which I deeply appreciate. They are The guys in service diagnosed a very difficult intermittent problem and didn’t resort to expensive parts swapping which I deeply appreciate. They are caring professionals who take their jobs very seriously and it shows! It was an expensive repair but that was the nature of the problem and that is not a knock on them in any way. It could have been much worse without their dedication to finding the true problem. Thank you to the entire service team at Orange! More

Great Customer Service Jake my service advisor was professional, and followed up with me throughout the day. Great service and friendly staff. I highly recommend Orange Bu Jake my service advisor was professional, and followed up with me throughout the day. Great service and friendly staff. I highly recommend Orange Buick and GMC. More

Quick service. Short notice appointment. Very Professional. Great service as always. Job done right. Scheduling and service very professional. Excellent customer ser Short notice appointment. Very Professional. Great service as always. Job done right. Scheduling and service very professional. Excellent customer service waiting area. Attentive to needs. More

Awesome service staff Have been a customer at this dealer for almost 40 years. Always use the sale sales person and always drive across the city for service, even though t Have been a customer at this dealer for almost 40 years. Always use the sale sales person and always drive across the city for service, even though there is a dealer within 5 miles. I got to my appointment 45 mins early and Jake wrote me up right away. Every treats you as a member of the family so it feels like a reunion . More

Maintenance service Codi Rose treated me with professional kindness, and clearly communicated the results. Maintenance was completed in the timeframe that was presented Codi Rose treated me with professional kindness, and clearly communicated the results. Maintenance was completed in the timeframe that was presented upon arrival. Thank you. More