Orange Buick GMC - Service Center

service is the reason. I have been a customer of Orange Buick for 28 years. The reason I keep coming back is the service dept. Robert, Jake and Bill are super people and a I have been a customer of Orange Buick for 28 years. The reason I keep coming back is the service dept. Robert, Jake and Bill are super people and are very good at what they do. More

Good after a GM Challenage Excellent job and great service while we waited to GM parts to catch up after their stoppage. Did everything they could to make the best of a bad sit Excellent job and great service while we waited to GM parts to catch up after their stoppage. Did everything they could to make the best of a bad situation. More

Very good very good service Very good customer service and very professional I am always happy when I leave orange BUICK I am in and out with all my needs met Very good customer service and very professional I am always happy when I leave orange BUICK I am in and out with all my needs met More

Super professional people and services Excellent Team, very professional. I am always very satisfy when I leave Orange Buick. Ralph Nieves is very attentive and help you to get the best s Excellent Team, very professional. I am always very satisfy when I leave Orange Buick. Ralph Nieves is very attentive and help you to get the best services. Thanks so much. More

Nov. 2019 Had a problem with the a/c in my 2015 Buick Encore. While it did take nearly a month to get the part, GM made a major adjustment in the normal cost o Had a problem with the a/c in my 2015 Buick Encore. While it did take nearly a month to get the part, GM made a major adjustment in the normal cost of this repair. The party was delayed due to the strike and nobody wins in a strike. Fortunately the weather took a turn downward so the inconvenience of not having the a/c was minimual. Once the part was in the repair was done promptly. Thanks to Robert Circero and everyone else at Orange Buick. More

Lack of communication - Lemon Truck. The service center is horrible at communication. It takes well over a month to get a call back after leaving 5 or 6 voicemails for your service manage The service center is horrible at communication. It takes well over a month to get a call back after leaving 5 or 6 voicemails for your service manager. Once you do get a callback it can take months to get an appointment. I Purchased a 2018 GMC Sierra at this dealership and started having issues immediately with the transmission, I asked service to look into it and their response was "that is just how that truck is". Finally, after 5000 miles and a year of stuttering and loud popping and randomly lurching the service department wanted to change my transmission fluid. It didn't fix the problem. Pretty sure GM sold me a lemon. I have a friend with a 2018 Chevy high country and he has no issues at all. So Bad luck on my part I guess? Now my wireless charger works when it feels like it and since the transmission fluid changes my stock rims and tires are rubbing on the fender well on the passenger side. Not sure if that's coincidence or they had to go in through the fender well to access the transmission. Sometimes I turn on the truck and the radio is popping constantly through all media types "CD, Mp3, Streaming, radio" Once you take a phone call through your truck the popping goes away. I left a voicemail with the service manager 2 weeks ago to talk about these new issues and I'm still waiting on a phone call. I should have bought a Dodge. #gmdoesntcare. More

Service Robert Cicero and Josiah worked very hard to identify the problem noise and fix it. Hard to find and decide how to fix. Great Job! Robert Cicero and Josiah worked very hard to identify the problem noise and fix it. Hard to find and decide how to fix. Great Job! More

Repairs Always helpful. They check car over any recommend necessary repairs. Bill is very friendly communicates very well. I can always count on good reliable Always helpful. They check car over any recommend necessary repairs. Bill is very friendly communicates very well. I can always count on good reliable service. More

Great service! Very pleased with my last service visit. Due to my work schedule I didn’t have a chance to make an appointment so I was very happy that they accommoda Very pleased with my last service visit. Due to my work schedule I didn’t have a chance to make an appointment so I was very happy that they accommodated me in their busy day. They performed the service my Buick needed and I really appreciate the quick and friendly service. More

Recall and required service call Awesome customer service from a courtesy meet and greet when I pulled in to the time I departed. Pleasant visits each and every time whether a gen Awesome customer service from a courtesy meet and greet when I pulled in to the time I departed. Pleasant visits each and every time whether a generated service need, questions answered, or just a visit thanking them. More