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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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August 24, 2020

I have been associated with Orange Buick for about 6 years. Robert Cicero has been my advisor for most of that time and he been terrific. Everything has always been done to my complete satisfaction. More

by TTUCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Cottom
August 24, 2020

Best service department anywhere. I have owned GMC SUVs for many years and have never had a bad experience at Orange Buick Service Department. Well run company!! More

by CASSIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Cottom, Ian Franklin
August 24, 2020

Laura was very helpful and took care of me and the issues i have with my vehicle. Sven is a great person to deal with, He took great care of us and got us a great interest rate. He's very knowledgeable an More

by EFOSTER004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Fredrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Reiter, Laura Cottom
August 20, 2020

Very good and smooth..Excellent service. Mr Bill was Very good and smooth.. Excellent service. Mr Bill was kind and professional. Service was done quickly. Best experience that I had at the dealership. More

by FLAVIO.TAGLIAFERRO
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Robert Cicero consistently provides excellent service. Everything was done to my satisfaction. I was informed along the way as to the progress. Robert handled everything with my warrantee company. More

by Ron B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Now that Mike is back thanks to Karen the service department is back in better condition.Trasmission needed oil change and was taken care of promptly. More

by epedigo71842
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marrisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Reiter
August 14, 2020

My battery was replaced in less than 2 hours without an appointment, service was great and everyone was friendly, i also let them do some other things More

by Byron Johnson
Recommend Dealer
Yes
Employees Worked With
Laura Cottom, Barry Kern
August 13, 2020

Ms. Cristy & Ms. Corene provided Exceptional Customer service. They were informative every step of the repairs done to my vehicle. The guys at the Body Shop did a phenomenal job with the repairs. Gratefu More

by Kandy C.
Recommend Dealer
Yes
Employees Worked With
Corene Jairala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristy Bronson
August 12, 2020

Very nice and not pushy at all. Have been impress with how they treat you everytime i go. But to be honest probably will do my own work after warranty is up on my vehicle More

by jerrodhirons
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

Timing Belt I had a second party look at my vehicle. What Orange Buick stated was a timing belt issue was not a timing belt issue. I saved myself $2500 by not h More

by nikki_pruett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 20, 2020 -

Orange Buick GMC responded

We can't comment in a public forum about this particular issue, but a timing belt is definitely not a trifling matter. Good to hear that your issue was resolved to your satisfaction elsewhere. All the best!

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