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2,095 Reviews of Orange Buick GMC - Service Center
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September 04, 2020
Great service providers and the staff are very attentive . Very determine to help with anything that can have your vehicle in the road functioning correctly. . Very determine to help with anything that can have your vehicle in the road functioning correctly. More
by RTORRES1064
Verified CustomerEmployees Worked With
September 03, 2020
Service was great and on point Ian Franklin went above and beyond and car was promptly repaired and returned would highly recommend Orange Buick to anyone and beyond and car was promptly repaired and returned would highly recommend Orange Buick to anyone More
by lrpdave
Employees Worked With
Ian Franklin
September 03, 2020
The gentleman that serviced my car was very friendly and thorough. He made sure he communicated to me what he was doing. The car wash was the cherry on top. thorough. He made sure he communicated to me what he was doing. The car wash was the cherry on top. More
by Tiffd74
Employees Worked With
September 03, 2020
very speedy and very friendly service. no issues and my car looks amazing again. i would recommend for sure! you are able to leave your rental there when done and they can also provide one for you car looks amazing again. i would recommend for sure! you are able to leave your rental there when done and they can also provide one for you More
by lulu
September 03, 2020
My service experience was both timely and well executed. I was pleased to be advised of issues found in my car and yet no pressure to complete them that day. I will contact Bill for an appointment to corr I was pleased to be advised of issues found in my car and yet no pressure to complete them that day. I will contact Bill for an appointment to correct some of the issues. More
by smweiss
Employees Worked With
September 01, 2020
Unable to contact the service rep for updates. The link sent to my phone did not change from the first time I saw it. I needed an oil change and was receiving a service Traction Control and Service Stabil sent to my phone did not change from the first time I saw it. I needed an oil change and was receiving a service Traction Control and Service Stabil Trak message. I was charged a diagnostic fee of $95. The rep said they had to do a diagnostic as it could be a number of things. Once I returned home I Googled the message I received and the response I received was that it was a sensor in the wheel well that needed to be serviced or replaced. At 12:45 pm I spoke to Glenn who advised that I needed front and rear axles. The seat belt indicator was on the last time I brought the car in and I was told it would be $250 to repair, was now $1695 to repair. I called the rep over and over and never could get in touch with him. He never advised that my car was ready for pick up. He called me back at 3:55 pm stating the service dept was closing in 5 minutes and I would have to pick up my car Monday morning. When I dropped my car off that morning at 8 am he never told me what time they closed. Called him back and still could not reach him. Spoke to a Guest Service Manager, Ashley? She told med the Service Dept was closed, but she assisted in She arranged for me to pick up my car, stated it would be parked outside of the Service Building. I arrived and paid for the services. Went to get my car and it was located in a locked gate area. Had to go back to the desk and get someone to retrieve the car and bring it to an area where I could access it. The most frustrating experience I've had in a long time. More
by GLORIAS411
Employees Worked With
August 28, 2020
Quick and easy service. Clean dealership. Service advisor is nice and honest with options. Device greeters are right there when you drive up to your appointment. is nice and honest with options. Device greeters are right there when you drive up to your appointment. More
by danceash07
Employees Worked With
Ian Franklin
August 26, 2020
Great job on my Wife’s a/c compressor replacements . They were fast and efficient and great customer service . I recommend them for your service needs were fast and efficient and great customer service . I recommend them for your service needs More
by jimmyrjh
Employees Worked With
August 26, 2020
Service was good but don’t want a truck coming back after $2000 of work with greasy hand and finger prints all over it. Detail/clean it up esp after spending that much on a repair and full 75k maintenance. $2000 of work with greasy hand and finger prints all over it. Detail/clean it up esp after spending that much on a repair and full 75k maintenance. More
by chiapet_216
Employees Worked With
August 25, 2020
Able to accommodate appointments. Performed scheduled maintenance within short wait duration. Service Mgr was friendly and able to explain other suggested work. Can easily keep social distance in waiti maintenance within short wait duration. Service Mgr was friendly and able to explain other suggested work. Can easily keep social distance in waiting room. More
by BAMESCALES
Employees Worked With
