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2,095 Reviews of Orange Buick GMC - Service Center
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October 15, 2020
I have been a customer for over 25 years. I have been a customer for over 25 years. I have been a customer for over 25 years. I have been a customer for over 25 years. I have been a customer for over 25 ye customer for over 25 years. I have been a customer for over 25 years. I have been a customer for over 25 years. I have been a customer for over 25 years. More
by tim@timgrosshans.com
Verified CustomerEmployees Worked With
October 14, 2020
The service team was great as always. Robert Cicero got my truck checked in and all work was preformed in a reasonable amount of time. They always go the extra mile for their customers. my truck checked in and all work was preformed in a reasonable amount of time. They always go the extra mile for their customers. More
by flukens
Employees Worked With
October 14, 2020
Bill is no longer in inside service. Bad experience recently with new people. I was given estimate for repair that only included labor. Then when I got the bill I was overcharged 3 hours labor and pric recently with new people. I was given estimate for repair that only included labor. Then when I got the bill I was overcharged 3 hours labor and price of part. 130$. Lauren stepped in to fix Ruebens mistake. She is fine. It is out of my way for regular service. If Bill is not there I am going to Hudson Tire They have trained and experienced mechanics More
by FREDDYFIDDLE64
October 14, 2020
Great service, work was well done and timely. My service advisor, Laura Cottom was terrific. I was able to get all of the work accomplished as planned. advisor, Laura Cottom was terrific. I was able to get all of the work accomplished as planned. More
by Allan
Employees Worked With
Laura Cottom
October 13, 2020
Great to see Mike as service manger and can tell things have improved in the service department. Good friendly service. Definitely will be back to visit have improved in the service department. Good friendly service. Definitely will be back to visit More
by KJBAKER141
October 13, 2020
Ian was great and the basic service recieved for our truck was fine, though expensive ($500+). BUT, the check engine light issue has yet to be resolved. It is a one hour round trip to the dealership, truck was fine, though expensive ($500+). BUT, the check engine light issue has yet to be resolved. It is a one hour round trip to the dealership, and I've had to make two trips, with a third trip pending. I've also spent over 7 hours waiting for service in the dealership to get the issue resolved. Each time I take the truck the engine light stays off for a day, then comes back on. Very frustrating and time consuming. So until the issue is resolved, I can only give a "poor" rating. More
by travellynn
Employees Worked With
Ian Franklin
October 09, 2020
Fast, Courteous, Professional service. From the time we entered the dealership to the time we left everyone was very professional and treated us as one of the family. entered the dealership to the time we left everyone was very professional and treated us as one of the family. More
by tsye1
Employees Worked With
October 07, 2020
The service and collision shops worked diligently to procure parts from Germany for repairs and followed through to restore my car to as-new condition. procure parts from Germany for repairs and followed through to restore my car to as-new condition. More
by wrsiemianmd
Employees Worked With
Mike x 138, Sam LoSauro, Cristy Bronson
October 04, 2020
I have been here 3 times now for warranty issues- my experience has not been a bad one but the results are frustrating. Initially it was for a shifter that needed replaced at 24,000 miles- seems a litt experience has not been a bad one but the results are frustrating. Initially it was for a shifter that needed replaced at 24,000 miles- seems a little silly for little miles that things are breaking. Next it was the radio that continues to blink on and off- at first they could not figure out how to replicate so they did an update which did not even take and called it done. The error code remained and I found online it was the radio component that was popping the error code. The next visit was for a new component from GMC and then a need for another part they had to order so I was stuck without my car for several days. The update took another day so as soon as I got it back I expected it to be fixed- it’s not. I do not know if they have any more fixes honestly it just sucks that it can’t be fixed. James, service advisor has been good in trying to find a solution yet it must be a challenge. Honestly I have not called them back since last week when it was returned to me still not working correctly because of my frustration in the situation. I would still recommend the dealership as I have been taken care of there it is more the situation that I am frustrated by. More
by EMT2BE2000
Employees Worked With
September 30, 2020
Amazing experience from the time I called to make an appointment til I left the dealership with a repaired car. I was driving from Nee Orleans to Disneyworld when our a/c went out on our 2017 Yukon. Cal appointment til I left the dealership with a repaired car. I was driving from Nee Orleans to Disneyworld when our a/c went out on our 2017 Yukon. Called Friday afternoon, made Saturday appointment and left by 11:30 More
by bzaidain
