Orange Buick GMC - Service Center

Very friendly staff from when you first pull in all the way walking around looking at cars and trucks and very comfortable setting. My favorite thing is I was never pushed into doing something I didn’t wan way walking around looking at cars and trucks and very comfortable setting. My favorite thing is I was never pushed into doing something I didn’t want to do. More

I was especially pleased that Bill found a coupon for my 30,000 mile maintenance, which saved me some money. This kind of service is why I keep coming back! 30,000 mile maintenance, which saved me some money. This kind of service is why I keep coming back! More

Laura was wonderful. I expressed to her of me having to get to work so she made sure I was in and out within 2 hours. get to work so she made sure I was in and out within 2 hours. More

I was very pleased with the service on my car. Mr Murdock did an outstanding job by ensuring that the service on my car was done quickly and efficiently. Thank you. did an outstanding job by ensuring that the service on my car was done quickly and efficiently. Thank you. More

Orange Buick treated me with timely service. The customer representative listened to my describe my problems and gave a an estimate that was close to the actual cost. No surprises! representative listened to my describe my problems and gave a an estimate that was close to the actual cost. No surprises! More

Robert did a great job working me in on 2 occasions. Knowing someone that will listen and help when you need it is a good feeling! Knowing someone that will listen and help when you need it is a good feeling! More

My 10,000 mile service was performed as expected, in a very reasonable amount of time. I was kept informed in the waiting room, and had no surprises. The only negative that is keeping this from being 5 very reasonable amount of time. I was kept informed in the waiting room, and had no surprises. The only negative that is keeping this from being 5 stars is the online scheduling was sub par. I received no less than 10 automated notifications of my appointment, several contradicting each other, due to a scheduling quirk that apparently allowed me to double book over another time slot. I will call for scheduling an appointment in the future. More

On my recent visit for service, I had to wait outside for 10 minutes and no one came to check on me. I had to finally go in to see what I was supposed to do. All else went well 10 minutes and no one came to check on me. I had to finally go in to see what I was supposed to do. All else went well More

In 35 years this was probably my worst experience with Orange Buick GMC and it was not that bad. I went in with a factory recall that included a computer reprogram and came out with new problems. I woul Orange Buick GMC and it was not that bad. I went in with a factory recall that included a computer reprogram and came out with new problems. I would think the mechanic would check the washer pump on the bench to be sure it was bad and not something else. But I'm old school. Looks like I need the computer module replaced. I'm having to go back to the original dealer because Orange cannot confirm my extended warranty. I blame Carl Black for that. It appears they registered my 60 month warranty for only 48 months. However, to be fair, they are going to fix it. Laura Cottom, in the service department, was very friendly and knowledgeable and she did her best to help with the problems. More

Had my 2003 Pontiac Grand Am towed in for service when the gas line got a leak due to rust. They replaced the entire line, plus many other items that were also rusted. Laura kept in contact with me the the gas line got a leak due to rust. They replaced the entire line, plus many other items that were also rusted. Laura kept in contact with me the entire time, and the car is like new again. I've gone to this service center for my Pontiac since we moved here two years ago and have always had great service. More