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2,095 Reviews of Orange Buick GMC - Service Center
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November 13, 2020
They make me feel like part of the family (Laura & Jake). My wife and I will purchase our next Buick at the same dealership because that treatment. My wife and I will purchase our next Buick at the same dealership because that treatment. More
by CARLOS_BOUET
Verified CustomerEmployees Worked With
Laura Cottom
November 12, 2020
Very helpful and got the job done. Appreciated that they brought my car home once the work was finished. I also like that my salesperson was there to make sure everything was taken care of. brought my car home once the work was finished. I also like that my salesperson was there to make sure everything was taken care of. More
by gb0000
November 12, 2020
Great and fast service. I was notified that there was a recall on an oxygen Sensor for my 2013 Terrain. I made an appointment, arrived and was helped right away. I was able to wait comfortably with my litt recall on an oxygen Sensor for my 2013 Terrain. I made an appointment, arrived and was helped right away. I was able to wait comfortably with my little girl in the waiting room for an hour. No charge and easy fix. More
by ANNALUKAS86
Employees Worked With
Ian Franklin
November 10, 2020
They were in charge of repairing my vehicle after I had a collision and they did a very poor paint job. They tried to return my vehicle with a big run in the paint on the hood as well as multiple chips and d collision and they did a very poor paint job. They tried to return my vehicle with a big run in the paint on the hood as well as multiple chips and dirt that were just painted over. Sam was very rude. Quite frankly I would not recommend this place because of him and the only reason I won’t give this 1 star is because the Cristy and Corene in the office were very nice. The timing of my repair also took longer than was expected. I was told the Estimated time was last week. When I heard nothing back I called them and was told my car wouldn’t be ready until Monday then when I got off work on Monday I called and was told that it wouldn’t be done until Tuesday. I understand things can take longer than expected but with someone recommended by State Farm I would think their customer service and communication would’ve been better. I hope this was just an off day for them More
by Mkbrown
November 06, 2020
Prompt, professional, fast and efficient service. Robert listened to my concerns and the service team resolved them. I will be back for future services. Thank you!. :) listened to my concerns and the service team resolved them. I will be back for future services. Thank you!. :) More
by la.shaver
Employees Worked With
November 03, 2020
My Buick is a 1994 model. As such it is facing a part obsolescence problem. My service representative goes out of his way to find parts at other dealers and parts suppliers. Several time he has been su obsolescence problem. My service representative goes out of his way to find parts at other dealers and parts suppliers. Several time he has been successful. For the latest problem he was not successful, but found a work-a-around solution. More
by JLUPO1
Employees Worked With
November 02, 2020
Prompt and Excellent service as always. Was just in for an oil/filter change so no other issues with the vehicle. Thanks Bill Five Star Service an oil/filter change so no other issues with the vehicle. Thanks Bill Five Star Service More
by MIKEMERIDITH
Employees Worked With
October 30, 2020
Easy way to book appointment. Staff was great! No pressure like at other places that other work needs to be done on your vehicle. Pricing was upfront and great! Work was done in less time that origin pressure like at other places that other work needs to be done on your vehicle. Pricing was upfront and great! Work was done in less time that originally quoted. Very pleased!!! Ruben Guzman was great! More
by arnieowens
Employees Worked With
Ruben Guzman
October 29, 2020
Excellent service on an emergency tire replacement. Matching tire and out in an hour and a half. Used Buick mobile app to make the appointment. Matching tire and out in an hour and a half. Used Buick mobile app to make the appointment. More
by edwardlholden
Employees Worked With
Laura Cottom, Ian Franklin
October 29, 2020
Great and fast work. Until next time this part should not be required. So this needs to be change. Please let us bypass this area be required. So this needs to be change. Please let us bypass this area More
by pilevy
Employees Worked With
