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2,095 Reviews of Orange Buick GMC - Service Center
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January 04, 2021
My wife’s Buick Regal spent over a week there. In time getting information about the status of repairs was like pulling teeth. My wife and I had to constantly reach out, when we did get information we wo getting information about the status of repairs was like pulling teeth. My wife and I had to constantly reach out, when we did get information we would be promised time frames for contact or the vehicle and the follow through on either never came through. Ultimately it was costing more than originally mentioned because there were additional issues wrong with the car, thankfully Mike Richardson worked with us on the price somewhat, about the only redeeming part of this experience. I couldn’t recommend sending anyone to this dealership for service because their communication skills are just awful. At times instead of owning up to what has happened they simply tried to pin the lack of communication back on my wife and I for not answering the phone. Also a couple weeks after the repairs were completed the car overheated a hose had come loose. I had to get the car towed to the Goodyear I typically take it to and they determined it was most likely bumped or not connected properly by this dealership. So much for thoroughness, unless this was done out of spite for my wife and I getting upset with the level of service provided. In summary , please stay far away from this dealership if you can help it for your service needs. Jimmy Bilancione More
by Jbilancione12
January 01, 2021
My service as always was awesome. Laura is always attentive yo my vehicle needs and very helpful and cordial. I really appreciate my service representative. Laura is one of the best. Thank you attentive yo my vehicle needs and very helpful and cordial. I really appreciate my service representative. Laura is one of the best. Thank you More
by LHALLKING
Verified CustomerEmployees Worked With
Laura Cottom
December 24, 2020
Was disappointed when they charged me 37.00 to rotate tires especially n the tech didnt even check air pressures discount tires rotate for free n check your air pressures for free as well so this will b tires especially n the tech didnt even check air pressures discount tires rotate for free n check your air pressures for free as well so this will be my last sevice with orange buick ill move on More
by FISHERMANIIILURES
Employees Worked With
December 24, 2020
The Collison department went out of their way to to get my truck fixed in a week and ready for me to go to Alabama for Christmas. my truck fixed in a week and ready for me to go to Alabama for Christmas. More
by rtucker
December 20, 2020
The staff were very courteous and helpful. The service on my vehicle was timely, well done and it was ready on the time promised. Well done. on my vehicle was timely, well done and it was ready on the time promised. Well done. More
by nugent_james
December 19, 2020
Mr. Murdock was great. He was very efficient he was very helpful. When i arrived someone was there to greet me immediately. Mr. Murdock asked what I needed he took care of my car very fast and I felt a hon helpful. When i arrived someone was there to greet me immediately. Mr. Murdock asked what I needed he took care of my car very fast and I felt a honest helpful More
by cacchild
Employees Worked With
bill murdock
December 18, 2020
I bring my car here because I know I will get the best service. The employees are always friendly. I used to work here for over thirty rears. service. The employees are always friendly. I used to work here for over thirty rears. More
by hjwales828
December 18, 2020
Thank you Glenn. Excellent service, timely repairs. Honest and fair evaluation and honored all my suggestions and coupons. I highly recommend your svc, dept.Thanks steve. Honest and fair evaluation and honored all my suggestions and coupons. I highly recommend your svc, dept.Thanks steve. More
by busmant102
Employees Worked With
December 17, 2020
Thanks Robert, for taking care of my car. The job got done fast in spite of computer problems Orange was experiencing. Best wishes for the holidays! done fast in spite of computer problems Orange was experiencing. Best wishes for the holidays! More
by byrd.tom
Employees Worked With
December 16, 2020
The first service on my 2020 GMC Acadia Denali. The entire visit took way less time than I expected. Customer service was excellent! Very satisfied with my experience! entire visit took way less time than I expected. Customer service was excellent! Very satisfied with my experience! More
by mperry1513
