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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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March 02, 2021

Main visit was for an oil change but that same morning I had a flat tire with a nail, I was told by the service advisor that I need to buy a new tire.. Tire is not repairable. I went to Discount Tire and th More

by LUIS.ROMAGUERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Murdock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Orange Buick GMC responded

Thank you for the review. While we cannot discuss the details of this particular repair, our technicians are trained to make the best recommendations available at the time of service. It would be far too speculative to comment on a particular past tire repair situation, given that the variables are simply far too wide ranging. We do hope to be able to earn your business in the future! Mike Richardson, Fixed Operations Manager.

March 01, 2021

Had my battery fail on me Saturday morning. Called Robert and he said bring it in immediately. Had me in and out with an hour and a half with zero notice. Great Service Department. Thank you Robert C. More

by cleiffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Very good service. Car was taken back right away by my service advisor . I was hereon Sat the 20 but they had to get one part from Lansing Mi said it would be in by Fri or Sat It came in Wed and I cam More

by CRAWFORDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Truck was taken in as soon as I got there, the work was done in a QuickTime, so I had a short wait. Good coffee in the waiting room! Very friendly service. More

by captbattillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Acosta
February 23, 2021

Orange Buick is in a excellent location. You should be offered a rental for service $250 & above like other Buick dealers. Easy to get appointments More

by PKCHATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman jr.
February 22, 2021

Service Representative was great. The service was good. GMC let me down by making me wait for parts, but finally delivered the part after I contacted them personally. More

by jshealy7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Garcia Espendez
February 22, 2021

Very good customer service. Staff friendly and keep me Very good customer service. Staff friendly and keep me up to date on the progress of my car being serviced. Would recommend them to family and friend More

by RLD2350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Ruben was awesome. Vehicle was done when he said it would be. He even gave me a first time customer discount that I wasn't expecting. More

by aherx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman jr.
February 19, 2021

Nelson was awesome, vehicle was done very quick, tremedous services. Always is a pleasure to get services, better that Carblack i came from there , and never be back i like good services and honest More

by johnsantiagojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Garcia Espendez
February 19, 2021

Have come here for years for service and to purchase new cars. Always a great experience!! The people are friendly and knowledgeable and the service people always get me in and out as quickly as possible! More

by JBRAUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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