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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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April 15, 2021

Brought my new GMC Terrain in for service, first time they missed my mileage accountability, second time three hours for oil change with appointment, third time got home put car in garage found oil on th More

by diverboy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Fredrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Savostin
April 13, 2021

Great service. Friendly staff. One suggestion, need to work on appointment scheduling times. I had appt for oil change and tire balance / rotation. Took over 1.5 hours to complete. They said they only had More

by JILZY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

I started to experience a slow-cranking battery problem on my Buick Lacrosse and was able to schedule a service appointment only 1 hour after I called. Great service and new battery very quickly. Thank y More

by WHUNICKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Garcia Espendez
April 07, 2021

Front desk people seem to be lost when people go in and I don’t know why other than your advisor help you and there not friendly at all the only friendly person is Nelson More

by juan.emiliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Dzengeleski
1.0
This rating includes all reviews, with more weight given to recent reviews.
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Cisler, Ruben Guzman jr., Nelson Garcia Espendez, Wayne Acosta
April 06, 2021

Excellent organization. Making an appointment was very easy. They communicated very well and exceeded my expectations. I will return for future service. I highly recommend! More

by MWEHRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

The Service with an appointment was a little slower than past visits and they lied on the service inspection form. They stated that the air filters were bad without actually looking at them. More

by tsbushwacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Murdock
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

I went in the shop for a alignment, I had to take it back twice it’s still not correct. My plan go to AutoNation Chevrolet More

by TBOYKIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

Outstanding Service! I was in and out very quickly. I have nothing else to say the service was very very very very very very good! More

by ajohna85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Every thing is perfect. The technician is professional Every thing is perfect. The technician is professional and they are friendly. The place was very nice and sitting is good. I will be back again. More

by Ibrahim
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman jr.
March 26, 2021

The service records of the vehicle are never reviewed to make sure they're not duplicating work recently performed. I caught a $350 service that they wanted to do all over again!! More

by DIANNE.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman jr.
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