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2,095 Reviews of Orange Buick GMC - Service Center
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August 27, 2021
Everything went well today good service Everybody was friendly and good customer service had an appointment at 7:20 AM and got out real quick good job today friendly and good customer service had an appointment at 7:20 AM and got out real quick good job today More
by barton3j
Verified CustomerEmployees Worked With
August 20, 2021
They scheduled a appointment at 11:00 am to cut and program a key fob I purchased the day before. I showed up at 10:45 checked in and went to the lounge. At 11:30 the service advisor came and told me t program a key fob I purchased the day before. I showed up at 10:45 checked in and went to the lounge. At 11:30 the service advisor came and told me the key machine has been down for days, no apologies for having me there, he told me maybe they would get it working. I waited again in the lounge. They got it cut and programmed and left around 12:30. The bill included shop supplies charge of $9.00 and when I ask what supplies they needed to use I was told that they used nothing, maybe I’m wrong but that seems like theft? More
by DONALDAD57
Employees Worked With
August 20, 2021
Service Advisor Bill did a wonderful job, as he always does. Service was done quickly, correctly and vehicle was washed before returning to me. Bill keep me informed of progress and check out was quick an does. Service was done quickly, correctly and vehicle was washed before returning to me. Bill keep me informed of progress and check out was quick and efficient. More
by daburke52
Employees Worked With
August 20, 2021
Simple appointment made on the night before online. No Simple appointment made on the night before online. No fuss no muss. Been there before I knew what to expect so I'm a repeat service customer. Aft Simple appointment made on the night before online. No fuss no muss. Been there before I knew what to expect so I'm a repeat service customer. After buying many cars and having them serviced for more than 40 years I know quality when I see it. Honest forthright and kind on the service Drive. More
by RobertMorgan1
Employees Worked With
August 20, 2021
We were so well taken care of- they kept me updated across the time it took to get parts-Nelson provided an EXCELLENT experience! I felt very confident in the care I received. across the time it took to get parts-Nelson provided an EXCELLENT experience! I felt very confident in the care I received. More
by Deb Hurd
Employees Worked With
Valet who retrieved my car, Nelson Garcia Espendez
August 20, 2021
I bring my Buick and my Sierra here for service whenever it is needed. They are very friendly and do a great job. I would definitely recommend them for service, body work and if you are looking for a new or it is needed. They are very friendly and do a great job. I would definitely recommend them for service, body work and if you are looking for a new or used car or truck. More
by janjaemil
Employees Worked With
August 19, 2021
Service was great, the service manager was great and thoughtful the whole time kept me in the loop throughout the whole process by phone and at the end the bill was reasonable.Overall fantastic service. thoughtful the whole time kept me in the loop throughout the whole process by phone and at the end the bill was reasonable.Overall fantastic service. More
by Yanick
August 18, 2021
The service dept. went out of their way to fix my 2013 Verano. It had obsolete ,and unavailable parts. {How a 9 yr old car has obsolete parts blows my mind}. Anyway they found a way to repair the broken m Verano. It had obsolete ,and unavailable parts. {How a 9 yr old car has obsolete parts blows my mind}. Anyway they found a way to repair the broken my car. More
by Rickharsha
August 18, 2021
Second time I have filled out this survey. I had service done on my truck and it did not take care of the problem. Contacted you and a week later, am still waiting to hear from the service department. done on my truck and it did not take care of the problem. Contacted you and a week later, am still waiting to hear from the service department. More
by dawn.steventon
Employees Worked With
Jen Cisler
August 18, 2021
Service Advisor Jen was awesome. She kindly explained to Service Advisor Jen was awesome. She kindly explained to me what services my vehicle had done in addition to showing me where the customer lounge was Service Advisor Jen was awesome. She kindly explained to me what services my vehicle had done in addition to showing me where the customer lounge was located as this was my first time at Orange Buick GMC. Very professional and friendly at the same time. I will be coming back here in the future for all of my vehicle needs. More
by dwaynewhite78
Employees Worked With
Jen Cisler
