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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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October 04, 2021

Poor communication, poor execution of service, my vehicle was taken here to be repaired under warranty and they broke the vehicle even more and then had the audacity to state I just didn’t want to pay my bil More

by Amandajhaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen Cisler, Nelson Garcia Espendez
Oct 07, 2021 -

Orange Buick GMC responded

Thanks for reaching out. I would like to discuss the circumstances of the warranty work to your vehicle. Please call me at 407.295.8100, Mike Richardson, Fixed Operations Manager.

Oct 07, 2021 -

Amandajhaines responded

Hi Mike- You helped me to get my truck back together today. I appreciate your follow up today and making sure my truck was ready to go in under a day! Amanda

Oct 07, 2021 -

Orange Buick GMC responded

Happy we could help! All the best to you!

October 01, 2021

I have had great experiences at Orange Buick and this time was no exception. On this visit, I interacted with Ruben and Glenn. They both were respectful, patient and answered my questions in a way that More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Guzman jr.
October 01, 2021

I was so excited that I was able to get a Buick convertible. I have been going to Orange Buick for years and I couldn’t imagine having to start a new relationship with anyone else. Bill Murdock has More

by RRT2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the guys name, but Bill called him the “radio expert “ , wonderful teacher !!!
October 01, 2021

Always personal and professional service!Received from Always personal and professional service! Received from Robert Cicero, service consultant! Prompt analysis and feedback on what repairs are need More

by CWF3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Bill Murdock and the entire service team did a wonderful job. They completed the service in a short amount of time and the balancing of the tires was exceptional. Great smooth ride ! More

by flukens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Glen was super in handling my problem with my Buick Enclave. He was respectful, patient and answered all my questions. More

by f.posso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Ruben is the bomb !! He made sure that my part was available and reserved for install, arranged my drop-off ride and checked on the maintenance warranty....And, when I went to pick up my Yukon the nex More

by klynn_262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman jr.
September 29, 2021

Service manager was very helpful being my first time as a Buick customer was very impressed with the waiting room lounge and was pleased with the waiting time in and out quickly. Will continue to bring my ca More

by mrpaposwing
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

I have always had a positive experience while at Orange Buick GMC. Honest and straightforward without tbe fear mongering another dealer does. More

by REGENOLD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Excellent service, fair pricing, and quickly in/out. Lounge area is comfortable with an area for watching TV or a quieter room for getting working/reading done. More

by EricBuickRegalGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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