Back

Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

Sort by
October 08, 2021

The back plate cover that fits over my hitch is missing…. The damage to my car was only on the front passenger side fender. So someone removed it for no reason More

by CAROLYNTHURMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crash department
October 08, 2021

Nice folks and good service on what they worked on but could not fix mirror/camera which they were suppose last time in. More

by rtmsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Cisler
October 07, 2021

They had my truck for 6 days and told me it would be finished the next day every single day and never relayed that the parts weren’t going to be in time to get it finished in the time frame I was promis More

by Keegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Kern, Ruben Guzman jr.
Oct 07, 2021 -

Orange Buick GMC responded

Thank you for your review. Undoubtedly, we can use this as a learning experience. If you'd like to call me, I'd be happy to review the details with you - Mike Richardson, Fixed Operations Manager, 407.295.8100

October 07, 2021

Excellent personality, service were done in a timely manner, Technican very attentive and experience, thank to all that participate in getting the job done, More

by novlinjohnson1948@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

As always service is done quickly and everyone is very professional and courteous. They also point out possible further service needs More

by CFSANDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Good service. The tech (Glenn) took down my explanation of my problem with the trunk latch. He updated the progress while I waited. It was repaired and I was on my way in good time. More

by CHESNUT1039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Orange Buick GMC is great. I have the great service there. I love coming to Orange Buick GMC. More

by dennishjmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

dennishjmiller responded

Current Buick GMC is a great dealership. I've never had problems with their service. If I could give them 10 stars out of 5 I would..

October 05, 2021

Reliable service and they worked with my car warranty. We were please they were able to repair our sensor. More

by grivera_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Cisler
October 05, 2021

I had ac problem to check they said compressor is bad I changed still has same problem I take it back they can’t find the problem and cost me 700$ xxxx More

by goldorlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Guzman jr.
Oct 07, 2021 -

Orange Buick GMC responded

Thanks for your feedback. I am not familiar with your service issue, but please feel free to call to discuss. Mike Richardson, Fixed Operations Manager, 407.295.8100

October 04, 2021

Too many employees are walking just with a piece of paper 4 employees worked, 15 walked, talked, watched cellphones Never updated the Service status on my phone Service status is still on Insp More

by BENANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Murdock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Orange Buick GMC responded

Thanks for the post. Not sure we understand your review, but please feel free to call me at 407.295.8100. Mike Richardson, Fixed Operations Manager.

...
120
...