Orange Buick GMC

My truck broke down on Saturday morning at 7 am on the way back home from Disney World. I had the truck towed to Orange GMC and Latonya the service advisor saved the day. She got me back on the road in ab way back home from Disney World. I had the truck towed to Orange GMC and Latonya the service advisor saved the day. She got me back on the road in about 4 hours. So I was able to drive home to Nashville that day and didn’t have to stay over night or fly home. They even went to another dealership 1 hour away to get the parts. This was the best customer service I have ever received. Thanks a million. More

Orang Buick service department offer great service and excellent customer service, was very pleased with my experience there. excellent customer service, was very pleased with my experience there. More

Thanks to Marrisa & Chris, I had an amazing experience & I’m truly ecstatic with my new truck. They made my auto shopping experience easy, stress-free and my first choice should I need another vehicle. I’m truly ecstatic with my new truck. They made my auto shopping experience easy, stress-free and my first choice should I need another vehicle. More

Have dealt with Rod since 2014! This is my 6th vehicle! Rod is only a phone call or text away to help me with my purchases! This is my 6th vehicle! Rod is only a phone call or text away to help me with my purchases! More

LaTanya and Service Mgr Mike are fantastic! My brand new $75,000 truck with less than 7000 miles on it broke down in Ohio. Wasn’t drivable for nearly 2 of the 6 months I’ve had it. Those 2 need My brand new $75,000 truck with less than 7000 miles on it broke down in Ohio. Wasn’t drivable for nearly 2 of the 6 months I’ve had it. Those 2 need to be recognized as 2 that don’t just know their job but they understand empathy. They understand and care for people. Any business would be lucky to have those 2. More

Great customer service. cared for customer and keep me informed. as to the status of my vehicle cared for customer and keep me informed. as to the status of my vehicle More

I bought my Sierra 3500 denali in December 2022, at the time I needed a dully, the truck was very nice but with high mileage, the manager assured me that after 6 months I could go back and exchange it for time I needed a dully, the truck was very nice but with high mileage, the manager assured me that after 6 months I could go back and exchange it for another one with less miles or a new one, I did that but they depreciated my car a lot and didn't want to exchange it for a new one, I bought it with high mileage because I trusted the dealership and I was disappointed More

Love the service staff was very helpful with all my questions and concerns let me no everything that they were doing step by step.I would recommend them to anyone questions and concerns let me no everything that they were doing step by step.I would recommend them to anyone More

Glynn was really nice. I only marked him a 4 because there was a lack of communication. I only got updates when I reached out for updates. Sometimes not receiving a respons I only marked him a 4 because there was a lack of communication. I only got updates when I reached out for updates. Sometimes not receiving a response. This then caused me to reach out more than expected for an update. At one point there was no communication for over two weeks. Even if there wasn’t a change in the process it would have been nice to receive a touch base call. More

Got me in and out in good time. Thanks for all that you do. Next time. Thanks for all that you do. Next time. More