Orange Buick GMC

Very helpful and friendly staff that is on time with their service every time I visit. their service every time I visit. More

Professional and it’s a pleasure when he explains the details and cost! Thank you! A++ details and cost! Thank you! A++ More

I thought Glynn was nice, however, he was not communicative. I had to jump through hoops to speak with. The dealership had my car 5 days with no resolve and couldn’t find the issue. I took it communicative. I had to jump through hoops to speak with. The dealership had my car 5 days with no resolve and couldn’t find the issue. I took it somewhere else and they diagnosed and fixed in 3 days. I won’t be returning. More

Professional staff,Excellent leadership on time service. Great waiting room with good coffee and tea. Great waiting room with good coffee and tea. More

Surprised to pickup vehicle and find out it had no brake lights. Also had a 4 Wheel drive service message and a chime that we were not sure what it was for. Once back at base, I had to troubleshoot the no lights. Also had a 4 Wheel drive service message and a chime that we were not sure what it was for. Once back at base, I had to troubleshoot the no brake lights issue. Otherwise, quite a lot of maintenance was completed with satisfactory results. More

Always on time, helpful and welcoming. The entire team is always courteous when you are at the dealership. The entire team is always courteous when you are at the dealership. More

Excellent Service Professional Courteous Answers all questions They take care of 3 of my 🚙 Thanks questions They take care of 3 of my 🚙 Thanks More

This is the best car dealership in Central Florida! Can not recommend this dealership enough. Can not recommend this dealership enough. More

I expressed to Roger that me and Rossana were not connecting during the sale with in the first 10-15 mins. Also that she lacked communication skills and salesmanship. I was told they would try to get connecting during the sale with in the first 10-15 mins. Also that she lacked communication skills and salesmanship. I was told they would try to get me someone else but never did in fact do that. After sitting there for over three hours and nothing moving forward with the deal nor any of my questions being answered I left. To return the following day after many conversation over the phone. Now demanding my questions and concerns be answered. After doing so I agreed to com back under the condition I could sign and drive in a timely manner. After saying they could have it ready I returned the next morning to close the deal. I was impressed with them having the paperwork ready to go and taking minutes to be done. Then I sat there for another 30-40 minutes waiting for my now new truck to be ready for me to leave. Even though I drove an hour and a half away and they knew the day before I was coming they chose not to have it detailed and ready when I got there. The sales woman I dealt with lack interpersonal skills and knowledge of the product she was selling. She couldn’t answer any of my questions or concerns about the vehicle or the warranty and had to keep leaving to ask others. Then to return 20-30 minutes later with partial information or none at all. Overall I would not recommend this dealer to friends and family. They also were not willing to negotiate there vehicle price what so ever. Also stated they would give me 20 grand for my trade over the phone and then wouldn’t give me more than 18,500 when I got there in person. Stating it was an error that the other person I spoke to had made a mistake yet refused to honor what they had offered. The other salesman I spoke to even stated the number I was given was low and they typically pay even more. The classic bait and switch. For my troubles I was offered 500 more for my trade which is what brought me to 18,500. Also then they list my truck on their site 48 hours later for 27 grand even though I was told countless times I was even luck to get the 18,500 they gave me. I will say I did speak to Andre briefly and was told he was sorry he was busy and would have came if he could have. He was nice and personable I wish I had him to start with maybe this interaction wouldn’t have been as horrible as it was. One of my worst car buying experiences and have owned approximately 12-15 cars all bought from dealers. More

Customer service is respectful the work I had done is not to my satisfaction TBH my car still is leaking and it stalls at time and the initial start up of my car seems to misfire before it wants to actually to my satisfaction TBH my car still is leaking and it stalls at time and the initial start up of my car seems to misfire before it wants to actually start I didn't have these issues when I initially brought my car into GMC it never leaked it was smoking and shaking when idling up but now it's leaking and all the things I mentioned in the beginning customer service 👍🏽 mechanic work 👎🏽 just being honest. More