Orange Buick GMC

Mike Sweeney spent many hours with us showing us cars and getting us the best deal. He was very informative and answered all of our questions. Mike took a lot of time showing us all of the features on our getting us the best deal. He was very informative and answered all of our questions. Mike took a lot of time showing us all of the features on our new car and how to work them. He told us to call or come in if we have any questions and that he would be more than happy to go over any more questions we might have. This is our 3rd car we have purchased at this dealership. We have dealt with Fred Asher in the service department for years with our other vehicle and have received great service. That is one of the reasons we wanted to purchase another car here. Our overall experience with everyone we came in contact with at Orange Buick GMC was very positive. Thank you, Linda Adkins More

Much of our negotiation was done on-line, prior to setting foot in the dealership which made the car transaction easier. I do wish that we had the extra warranty information prior to signing the pape setting foot in the dealership which made the car transaction easier. I do wish that we had the extra warranty information prior to signing the paperwork. Otherwise, the transaction was quick and smooth. Leslie did a great job of explaining the vehicle features and pointing out differences between the vehicle we chose and other we were considering. Buying a new vehicle is always painful too me (far too much time spent at dealerships waiting around), but this experience was not too awful. Kudos to Leslie for a job well done. More

Went to the dealership under duress as had personally decided on a Honda. She, after seeing the Honda's, convinced me to go next to the Buick dealership and at least look at the Buicks and check them ou decided on a Honda. She, after seeing the Honda's, convinced me to go next to the Buick dealership and at least look at the Buicks and check them out. Having had a previous very bad experience at this particular Buick dealership (with service, not sales) was determined not to go but this was the dealership SHE wanted to go to. Was VERY pleasantly surprised at the friendliness, professionalism, courtesy and pride of product when I arrived at Orange Buick of Orlando. Granted, the dealership is rather shabby and rundown as is hardly in what would be considered a better part of Orlando, still the way we were treated made all else pale by comparison. Would hardily recommend this dealership to anyone interested in a new vehicle. Would also recommend the Buick line as Detroit and GM have apparently awakened and appear to be producing a car one is literally PROUD to drive. I personally drive a 2010 BMW 535i yet am seriously considering trading on a Buick myself as liked what I saw. Love the way her new Lacrosse drives and feel it is a GREAT vehicle for the money. BTW, we purchased this vehicle on a Sunday but did not complete the transaction until Monday as the dealership needed a bank check rather than a personal check for the purchase price and was unable to do so on a Sunday. Did not realize we both needed to be at the dealership in order to sign for delivery......so Mike Sweeny went the EXTRA mile and went to our home in order to obtain her signature, thus effectively saving me from going back and picking her up or her going down on her own. This is professionalism, courtesy and concern for the customer which is totally unheard of! Kudos to this dealership, kudos to Mike Sweeny, kudos to GM/Buick and kudos to ME for listening to her and caving in. Was the best thing I ever did!! LOL More

We purchased our 2010 Acadia in September and it was the nicest car buying experience I have ever had. Thomas was great, patient and honorable. I have had the vehicle in for routine maintenance and servic nicest car buying experience I have ever had. Thomas was great, patient and honorable. I have had the vehicle in for routine maintenance and service department was equally great. Everything was as promised. There was a problem with my OnStarr contract and Thomas has taken care of it exceeding my expectations. Even after the sale, they are still committed. I love Orange Buick. More

I HAVE GIVEN THE ABOVE RATING TO ORANGE BUICK GMC BECAUSE THEY ARE DESERVING OF THE VERY BEST REVIEW. FROM THE TIME I FIRST PURCHASED MY VEHICLE TO THE PRESENT I HAVE HAD NOTHING BUT GREAT THINGS TO SAY A THEY ARE DESERVING OF THE VERY BEST REVIEW. FROM THE TIME I FIRST PURCHASED MY VEHICLE TO THE PRESENT I HAVE HAD NOTHING BUT GREAT THINGS TO SAY ABOUT THE STAFF, SERVICES, QUALITY OF WORK, POSITIVE ATTITUDES, ASSISTANCE, KNOWLEDGE, ETC. I DRIVE 45 MINUTES TO A DIFFERENT COUNTY FROM WHERE I LIVE BECAUSE IT IS SUCH A POSITIVE EXPERIENCE AND BASICALLY MY SCHEDULE IS THEIR SCHEDULE. ORANGE BUICK GMC HAS ALWAYS HAD A GREAT REPUTATION EVER SINCE I'VE HEARD OF THEM AND I CAN SEE WHY. More

My car has been in service for 10 days and still not fixed. The service rep Fred claims they are working on it night and day? No call backs or any explanations except they are working on it. I am c fixed. The service rep Fred claims they are working on it night and day? No call backs or any explanations except they are working on it. I am certain the folks that are technicians are very qualified.Not sure why this dealership is so backwards,they lack any customer service skills or empathy no one has attempted to get on the phone with me or make this a priority they just don't give a care. I have never had this problem with GM and have bought many automobiles from them,I will never go back to this dealership or ever refer anyone to buy there or use the service dept as a matter of fact use them at your own risk. This is a poorly run organization and people wonder why the American car companies are struggling it's because of the we don't give a shit attitude these folks have that I recommend you stay away from Orange GMC. More

Tom was great. He communicates very well ... e-mail / Tom was great. He communicates very well ... e-mail / text. We traded information, then went back and forth a couple of times with options, then g Tom was great. He communicates very well ... e-mail / text. We traded information, then went back and forth a couple of times with options, then got things squared away. That is how things should be. I brought work along with me for the 3 hour service job that I had to "wait" for. Tom checked up on me -- great ! The waiting room had intenet -- great ! The other parts of the customer waiting area are just so - so: The machines back in the coffee shop area make a racket. The waiting area wasn't that comfortable (OK for 10 minutes). Wished that the cashier was a bid more cheery. More

very nice and friendly place to buy a car, i would recomend them to anyone leslie terry was awesome and the finance manger was nice no pressure at all was not pushy and was able to work with me and ge recomend them to anyone leslie terry was awesome and the finance manger was nice no pressure at all was not pushy and was able to work with me and get close to the payment i was looking for i would buy my next car from them for sure More

This is my third lease from Orange. I have always found them to be courtious and attentive. My salesman Mike Sweeney knew the product very well and gave me a run down of all the feathure of my new Terrain. them to be courtious and attentive. My salesman Mike Sweeney knew the product very well and gave me a run down of all the feathure of my new Terrain. I beleive he worked out the best deal possible for my vehicle. The financial manager Swen was also very helpfull in explaining the contracts and the added advantages of purchasing an extended warranty. More

I loved the experience at Orange Buick GMC! Mr. Rudy Rudolph is by far the BEST salesman that I have ever dealt with. He was patient with us,very helpful and informative. Rudy took the time to answer o Rudolph is by far the BEST salesman that I have ever dealt with. He was patient with us,very helpful and informative. Rudy took the time to answer our questions and even made sure that our Onstar was set up before we drove away. He gave us a tour of the dealership and introduced us to other employess in service and parts to make our next visit to Orange Buick GMC easier. I would definitely recommend Orange Buick GMC and Mr. Rudy Rudolph! Thank you Rudy for treating us the way you did! We loved ya Rudy!!!! Love, Rosa and Jose More