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Orange Buick GMC

Orlando, FL

4.5
3,199 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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3883 West Colonial Drive

Orlando, FL

32808

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Showing 3,199 reviews

March 28, 2013

I went To Orange Buick with the intentions of purchasing a new vehicle. I specifically went to Steve Williams as I purchased my last vehicle from him, and he was referred to me from My familly, who has purc More

by rkugler
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 11, 2013 -

Orange Buick GMC responded

We have this customer’s signature on the credit risk form which comes straight from Equifax credit bureau; and shows the credit score on the form. It is possible that the customer’s credit score changed, depending on his personal circumstances, after he left our dealership, but we did not misrepresent the facts. The vehicle models we had in our inventory were equipped with more options than this customer was looking for. We made every effort to help him purchase one of the available vehicles. Regretfully, we were unable to secure acceptable financing for this customer. However, since his purchase from another dealership this customer has returned to our service department for a service concern that they were unable to satisfy. Our service department was able to complete the repair without inconveniencing the customer.

March 27, 2013

I brought my car in for a simple 30k mile service and I ended up getting a new car. Both Bill Murdock, in the service center and Steve Williams, salesman, were great to work with. I did have a small issu More

by mseelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Williams
March 06, 2013

We had a pre approved loan and a car selected. The dealership did not honor the loan because of a fee they had to pay the bank. No fault of ours. Instead they tried to up sell us into another "new" ve More

by travelbug88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre, Jason Pike
Mar 11, 2013 -

Orange Buick GMC responded

This customer had a check in hand from Roadloans.com. Our dealership is not an authorized dealer for Road Loans but is willing to accept their check under certain circumstances. The reason we do not participate in this program is because their fees are erratic. In this instance the loan fee was $2400.00 which the dealer must be responsible to pay. As a value priced dealer, we price our vehicles very competitively. We do not have enough markup in our vehicles to accommodate this outrageous fee. We worked very diligently to get this customer approved by another lender, without the fee, on a new vehicle at a lower interest rate. This customer was receptive to this option but declined in the end. Internet leads are not “free”. The dealership pays a fee to post our value priced inventory on many lead sources. Some sources also sell advertising on their sites to businesses such as roadloans.com. We are unable to control the advertising placed on the web pages that our vehicles appear on. However, we are actively protesting such ads because we are not associated with those companies. We were unable to assist this customer in purchasing the desired vehicle under these circumstances and for this we apologize. We pride ourselves on the honesty and integrity of the dealership and it’s employees.

March 05, 2013

Thanks to Roger Menn we were able to get a vehicle we loved. He was there the whole process letting us know how it was going and we were able to leave with it that night. He even met me the next day when More

by a254gs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 02, 2013

I was referred to Orange Buick by an acquaintance of mine and was thankful that he made the recommendation. At no time did I feel pressured and Roger Menn my sales person was honest and straight forward, bot More

by cemccready
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Pike, Marc Anglin
February 18, 2013

I stopped by Orange Buick GMC on Saturday to see about trading in my old car. I went looking for a specific car but it wasn't there. As I went to leave, my car battery died. Roger Menn saw me sitting outs More

by Mrtheshepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Anglin
February 11, 2013

David Carter, was friendly, thorough, and most of all patient. He made our car buying experience a truly enjoyable one and for that, I will forever be grateful. (Thank you so much for being so patient wi More

by DanielaHafley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter
February 09, 2013

Roger and Mark got me into my Nissan Cube as painlessly as possible. They kept me advised on the status of my deal every step of the way. I hope to continue my relationship with this dealership and these t More

by ShawnMorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Anglin
February 02, 2013

I met Roger on Friday February first looking at a used GMC Sierra 2500. I explained to him I was looking for a four door 2500 series work truck. The one I was looking at was an extended cab. He listen to More

by Donnie Lingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 01, 2013

Had my car totaled. After getting the run around from my insurance company GEICO, I was lucky enough to stumble upon Orange Buick via the web. Then even luckier to have the pleasure of reaching out to Marc More

by Janeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Anglin
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