Orange Buick GMC

My wife and I recently leased a Buick Verano from Justin McCarty and have never felt so good leasing an automobile, the staff is friendly outgoing and honest. There was no pressure just a willingness to hel McCarty and have never felt so good leasing an automobile, the staff is friendly outgoing and honest. There was no pressure just a willingness to help make the best decision for us. Would recommend anyone to Orange Buick . Stop in and see Justin at Orange Buick GMC, he's very helpful and sincere. More

I was a first time buyer having just moved to Florida fresh out of college on my own when I learned that I just had received a job down here in FL and needed a car. I did a lot of research into dealers i fresh out of college on my own when I learned that I just had received a job down here in FL and needed a car. I did a lot of research into dealers in the area and hoped to be able to find something that was not only in my price range but a reasonable car. I had found many other great deals and service but I thought that Orange Buick had what I needed, and Dave Carter promised a great car. A great price with a seemingly promising group of people......I quickly discovered I was wrong. From the beginning....the car that I was told "had a great review and zero problems" was nothing but a disaster. With little miles, the car had the potential to be a great car if it had been sold off the lot in a reasonable condition. Understanding that a used car will need some work, I began to make little repairs that the car needed...but overtime little repairs quickly turned into a problem a week. I was promised a "great warranty" that was an additional purchase on my car....to quickly find out I purchased quite the scam. When I encountered the first major problem with my car I was told a tow truck would be covered FREE under my warranty.....and then I was told by the towing company...I had to pay 50.00 to cover the additional towing expense. When I called to see if the car could be serviced with Tim Filotei and covered under this "warranty" Tim told me to just "bring the car in" and he could help me. As a young student fresh out of college, I am here in FL on my own, and had NO other forms of transportation. When I brought the car in Tim ushered me along not stopping to explain anything to me or informing me what he could do. When I finally asked him to stop and tell me what he could do...he informed me that he "didnt have the time" to get to the car today or even let me know what was going on. After insisting that I then need to get some form of transportation which I knew was covered under my warranty, he again told me I was too young for a car. After informing him that I knew this was not the case, he then found me a car. After wasting more hours at the dealership he informed me that he didnt even have this part and it would take him days to fix. I then waited hours for the rental car company and left the location at 400 that day. At 530, the car that was supposedly not going to be ready "for days" would miraculously be ready at 8 am the next morning. From that incident, I talked to Mark Anglin about the warranty problems, problems with Tim, problems with having to put at least 100.00+ into my car a week. He apologized and promised that he would look into fixing it and seeing what he could do because he agreed that my car and service should not have been the way it was. After never hearing back I called weeks later and he said he was looking into it and would talk to his "guys". This particular situation occurred every two weeks, and I never actually got an answer. After 3 months of this ongoing promising me money back for the towing, and asking me "what I wanted" in return for terrible service and a poor car....I was tired of having to wait any longer. The final straw? Being told by a mechanic at another shop that my 9 year old car had the original tires on it and should have NEVER been sold with something on it as is. The car had never been detailed upon selling....and I wish I knew who had passed its inspection. When finally trying to get to the bottom of the entire situation I called Pete Petrosky..who quickly confirmed why I NEVER want to return back to Orange Buick GMC. When a company has management like Pete one can quickly understand why the car was "ushered along" the way it was. As an individual that has had tons of experience in customer service, I am appalled at the way in which THIS company runs its business. More

Came into dealer for a specific car on the web site. For. 2010 model, it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. Aft 2010 model, it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. After my test drive and trade appraisal, Roger Menn joined in the sales experience. He helped tremendously with assisting me in getting the best loan rate my credit score warrants, a 2.39%. I think they must have changed staff a I had a poor experience at this lot a year ago but I believe in giving a business a second chance to correct issues. Both Justin and Roger definitely made this visit great and I'm now driving a fantastic 2010 Cadillac. Thank you Justin and Roger!!!! More

I came into dealer for a Cadillac 2010 liste don the web site and it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. After m site and it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. After my test drive and trade appraisal, Roger Menn joined in the sales experience. He helped tremendously with assisting me in getting the best loan rate my credit score warrants, a 2.39%. I think they must have changed staff as I had a poor experience at this lot a year ago but I believe in giving a business a second chance to correct issues. Both Justin and Roger definitely made this visit great and I'm now driving a fantastic 2010 Cadillac. Thank you Justin and Roger!!!! More

Roger from Orange Buick GMC was extremely helpful. He got us an amazing price for an amazing car. We really appreciate his great service and friendliness. Definitely going to return and recommend to everyone us an amazing price for an amazing car. We really appreciate his great service and friendliness. Definitely going to return and recommend to everyone. Thanks! (: More

From the moment I called I was greeted with such a warm vibe from Janet. Very sweet person to talk with and gave me all the information I was seeking. I was originally interested in one car but once gettin vibe from Janet. Very sweet person to talk with and gave me all the information I was seeking. I was originally interested in one car but once getting there and seeing the lot, I fell in love with my new VW Jetta! Very well priced! All of there cars are already priced at the best possible deal and you can tell! I was greeted by the sweetest and funniest salesman ever, Steve Williams! Such a delight to have him walk me through the whole buying experience as this was my first time. Over the past weekend I had gone to several dealerships and I'm so glad I turned my back on those and came to Orange Buick GMC! Sven Reiter worked so hard with Steve to get me in to this VW I fell in love with and as close to my budget as they could! I have NO credit under my belt but they got me approved! They worked magic for me and I am forever grateful and will never go to another dealership ever again! This is HOME when it comes to car shopping! Thank you to all the members and staff that helped me through this experience! Excellent job!!!! I LOVE MY NEW CAR!!!!! More

What an AWESOME experience!!! After getting the bait and switch deal from three other local dealers, meeting Tim Cook was a lifesaver. I have bought A LOT of new cars in the past years. This was by far the switch deal from three other local dealers, meeting Tim Cook was a lifesaver. I have bought A LOT of new cars in the past years. This was by far the best transaction I have ever had. Never any pressure, never pushy, and did EXACTLY what they said they would when they said they would do it. You are treated like a real person, not just a number or dollar amount. I would definitely reccomend this dealership to anyone and will be my first stop when looking for another car. Thanks to Tim Cook and the crew at Orange Buick GMC you guys rock!!! More

We purchased a used car today April 16,2013 at Orange Buick GMC and our salesman, Mr. Roger menn was extremely helpful and courteous his assistance in purchasing our car. Buick GMC and our salesman, Mr. Roger menn was extremely helpful and courteous his assistance in purchasing our car. More

Our search for a new Buick had started about one month ago, as most people we were shopping around, for the right car and price...once we decided on Orange Buick we began with Mr. Jason Pike....Jason was ago, as most people we were shopping around, for the right car and price...once we decided on Orange Buick we began with Mr. Jason Pike....Jason was very knowledgeable and has a excellent customer service attitude...in this day and age that is a loss art....once we had agreed on a price and vehicle with Jason we headed out to the dealership....once arriving we were meant by Roger Menn who greeted us with a smile and WELCOME TO ORANGE BUICK GMC....he introduced us to Jason and then Roger handled all the required details from then on....we cannot say enough about Roger and his EXCELLENT customer service...he explained step by step as to how all the paper work would go and then showed us all the ins and outs about the vehicle....Marc in the business office was very friendly and outgoing as he moved right along on the paper work....In closing we would recommend Orange Buick to anybody we know that is looking for a vehicle...They make car buying FUN AND ENJOYABLE Thanks again Jason and Roger.....Steve and Sharon More