Orange Buick GMC

STAY AWAY! I inquired about a car for sale. They told me their best price through email. Upon purchasing the vehicle they added $3000 to that purchase price. I inquired about a car for sale. They told me their best price through email. Upon purchasing the vehicle they added $3000 to that purchase price. I showed the proof of the best price I received through the email. They then said that they would not honor it. This is one of the shadiest businesses I haver ever dealt with. Needless to say, I immediately left and did not want anything to do with this dealer. Even it was a $3000 mistake on the dealer. The dealer should have taken a loss and honored the sale. I spoke to a total of 3 different people during this potential sale. No ethics and completely dishonest. STAY AWAY for your own good. More

he is just the rudest sales specialist ever! he is just the rudest of all! very bad customer service! very unfriendly! i would not reccommend him to anybody. I am not happy with his service. he is just the rudest of all! very bad customer service! very unfriendly! i would not reccommend him to anybody. I am not happy with his service. More

Great Customer Service! My family and I have purchased multiple vehicles from Orange Buick in the past. Will recommend Thomas to anyone looking to buy new or used! Always ser My family and I have purchased multiple vehicles from Orange Buick in the past. Will recommend Thomas to anyone looking to buy new or used! Always service our vehicles in the service shop from transmission replacements to oil changes and tires, addition of quick lane oil speed up the process. Just ask for Jake, will keep you informed and have your vehicle ready on time. More

Customer experience, what is that? I came here looking for a new car. I was looking for the most technology I could get in a car. Crash avoidance, lane departure, back up camera etc. I I came here looking for a new car. I was looking for the most technology I could get in a car. Crash avoidance, lane departure, back up camera etc. I did a lot of research on the internet before going to look at cars. Having owned GM vehicle all my life before switching to an import car a few years back I decided it was time to give domestic vehicles another look. Orange reminded me why I changed really quickly. I set an appointment through Natasha to look at a Buick Verano. Natasha and another nice lady called twice and confirmed my 12:00 appointment with Mr Matos as late as 10:00 on Saturday morning. Upon arriving at the dealership at 12:03 for our appointment I was told by the nice lady at the front desk "Mr Matos does not have time for you". Then a salesman came over and asked us why we were there (wait I had an appointment to look at a Verano with confidence package) when I answered his question he proceeded to tell me he did not think they had one. Again wait, Natasha told me they had one and I drove 30 miles to make my appointment on time to see it. We felt ( I brought my wife ) very under valued and left. We went to Sport Subaru and drove home in a new Subaru. I did not even feel valued enough to even look at the product. Save time skip the Orange Buick step in the process. With showroom car built in August of 2015 it is obvious they do not sell them when they are fresh. More

Happy and Satisfied I would like to thank Roger Menn for making our experience easy, educational and fun. My confidence in Roger grew as I watched him helped me through I would like to thank Roger Menn for making our experience easy, educational and fun. My confidence in Roger grew as I watched him helped me through every aspect of my purchase. My son purchased several cars from Roger and recommended him to us. He did not disappoint, he was extremely knowledgeable, efficient and personable. Also, I would like to thank your Finance department as well as Roger for staying late to complete our transaction. We"ll be back for our next purchase and definitely recommend Roger to our family and friends. More

Taking advantage of the elderly! Tried calling Jason Pike, won't return calls, just like to put up a big front to look good! All of Orange Buick is crooks! Tried calling Jason Pike, won't return calls, just like to put up a big front to look good! All of Orange Buick is crooks! More

Service Do not utilize this dealer for non warranty service! I had an appointment and was informed more than an hour later that my vehicle would be serviced s Do not utilize this dealer for non warranty service! I had an appointment and was informed more than an hour later that my vehicle would be serviced soon! No reason why .... Must be normal for a simple oil change to take over 1.5 hours with an appointment. More

Borderline mannerless I drove down on to the showroom on Saturday to look for a dodge avenger. After going through a test drive, and discussing price, i decided to buy it b I drove down on to the showroom on Saturday to look for a dodge avenger. After going through a test drive, and discussing price, i decided to buy it but didn't have the funds on me till monday, because the banks were closed. I told them to hold it till the next business day only to have them call me back and tell me its sold. Never going back to a place that has literally no courtesy to even tell me that another customer is looking to buy the car. More

Proud customer I have been coming to Orange Buick for over 20 years. I have never purchased a car from them as they did not have what I wanted. However I have purcha I have been coming to Orange Buick for over 20 years. I have never purchased a car from them as they did not have what I wanted. However I have purchased Buick's and have them serviced only at this dealership. I am treated like a family member. Sure I have had long times to get my car fixed. The reason that I go here in I want the crew to find something wrong with my car or my wife's. They have saved the life of my wife on their safety issue. Notice-They do not make false claim on needed repair. Always bee truthful to me. The last time I was looking for a car,, the had a bunch with "moon roof's" and I did not want that. Steve Williams in Sales and Robert Cicero as Service Advisor are part of the family here at Orange Buick/GMC. More