Orange Buick GMC

Sales and Service This is the 2nd time that I've dealt with Andre pertaining a lease of a Buick. He goes above and beyond to make sure his customers expectations are ac This is the 2nd time that I've dealt with Andre pertaining a lease of a Buick. He goes above and beyond to make sure his customers expectations are achieved. Jake is my Service Advisor and what more can I say other than he's the best I've dealt with over the years. There are many dealers out there but the reason I come back to Orange Buick is because of these guys. More

Great service. Tom kept me informed and answered all my questions. He checked to make sure my repair was going to be covered by warranty, even though I was unaware t Tom kept me informed and answered all my questions. He checked to make sure my repair was going to be covered by warranty, even though I was unaware that it might be. Very caring and solicitous. I felt like he had my back. More

excellent Excellent Service. Thomas understood my questions and where very helpful. He kept me updated on the service time remaining and if i need anything add Excellent Service. Thomas understood my questions and where very helpful. He kept me updated on the service time remaining and if i need anything additional done on my vehicle. More

Lack of Service Dropped off car the night before for 7:30am Service appointment. Called at 1pm and was told car would be finished by 5pm. Went at 5pm to pickup car; Dropped off car the night before for 7:30am Service appointment. Called at 1pm and was told car would be finished by 5pm. Went at 5pm to pickup car; nothing was done. More

Oil Change Service My GMC 3500 truck and 2005 Equinox was serviced and checked for mileage, annually, and warranty work that was needed or required. I was informed of My GMC 3500 truck and 2005 Equinox was serviced and checked for mileage, annually, and warranty work that was needed or required. I was informed of any repairs that needed to be done. All service items were only done with my approval. Robert Cicero has been taking care of all the repairs and maintenance on all my company cars. More

Service was excellent, great communication, easy to deal with, done quickly! The guy who brought the car up , rain water got on seat and he took pride to was excellent, great communication, easy to deal with, done quickly! The guy who brought the car up , rain water got on seat and he took pride to get towels to dry it off. I’m just so dissapointed in the warranty going from 100k down to 60k . Not sure after 30 years I will continue with GM..! Even though I love Yukon Denali!! Sorry I didn’t get any names.. Thank you, Marie More

Service I bought my Acadia new from Orange Buick. I only use them for service on my Acadia. I trust my service writer, Bill Murdock. If he recommends work, I bought my Acadia new from Orange Buick. I only use them for service on my Acadia. I trust my service writer, Bill Murdock. If he recommends work, I know it is needed. He is very professional and cares about his customers. This visit I also had my vehicle detailed. They did a great job, I am pleased. I have one area that has been a problem and this is a GMC problem, not the service area. The trim on my seats is faulty and GMC apparently has not been able to correct the problem. It has been replaced and the same thing happens. It comes apart. One last note, when I call to speak to my service writer, I would like to be able to reach him without going through a screening. More

Fixed battery in a pinch Appreciate the quality service and advice that Tom Santiago provides. Tom goes above and beyond to make sure that we feel comfortable in whatever need Appreciate the quality service and advice that Tom Santiago provides. Tom goes above and beyond to make sure that we feel comfortable in whatever needs fixed in our Acadia. We have recently had some maintenance issues with our car but Tom always makes sure Orange Buick GMC is thorough to insure safety. More

Great job I travel from 30-45 min to Orange Buick to maintain my vehicle because of their level of customer service, even though I have 2 other Chevy dealership I travel from 30-45 min to Orange Buick to maintain my vehicle because of their level of customer service, even though I have 2 other Chevy dealerships nearby. I do not have time for nonsense. Tom is always "on point" and getting things done. Just the way I like it. Thanks. More

Service is amazing. Tom Santiago at Orange Buick Service Center in Orlando is outstanding. A long standing customer of Orange Buick and Tom Santiago is the best testamen Tom Santiago at Orange Buick Service Center in Orlando is outstanding. A long standing customer of Orange Buick and Tom Santiago is the best testament to reliability, excellent customer service, and quality of care for my vehicle. I will not go anywhere else. Thank you Tom and Orange Buick. More