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Orange Buick GMC

Orlando, FL

4.5
3,203 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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3883 West Colonial Drive

Orlando, FL

32808

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Showing 3,203 reviews

February 14, 2020

Great Service Robert Cicero goes the extra mile to make the service experience excellent. Everything was done in a timely manor and as promised. Even the bill was l More

by ronbook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2020

Service center Took my truck in for basic server. The team was great as always. They were professional and on time. Work and options were explained. No pressure to d More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
February 13, 2020

Friendly, Knowledgeable, & Reasonable Service We experienced friendly, prompt service. Adam, our service technician, was knowledgeable & very patient. Although the problem solved itself, we apprec More

by eileenfraser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Jimenez, Glenn
February 13, 2020

Simply the Best In terms of service, you are the best. I have taken my vehicles to you for years and hopefully will be able to continue to do so for years to come, Yo More

by sc512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam LoSauro
February 13, 2020

Best Service There is no place other that I would want to take my GMC for service. This is is best service center !!! Everyone is very helpful. More

by DJOHNSONINWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew the name of the lady who name the sandwiches , she was fabulous. , Jay Lafferty
February 13, 2020

I called to have recall work done on a used car I bought, as well as a full inspection on the vehicle. I called the day before to inquire as to the cost. I was told that it was $89.95. When I went to pick More

by PAULDCASWELL3
Recommend Dealer
No
Employees Worked With
Robert Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Orange Buick GMC responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. I have tried to reach out to you with no such luck so please contact me at your earliest convenience as I would like the opportunity to make this right. Thank you so much for this opportunity and your feedback! Cassie M. Guest Relations Manager Orange Buick GMC

February 13, 2020

Bad service I would have to say they have the worst service dept. i have ever been to. I will never go back to that place. Customer service is awful. More

by timo540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Feb 25, 2020 -

Orange Buick GMC responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. I have been unable to get in contact with you so please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Thank you so much for the opportunity to work with you and I sincerely appreciate your feedback! Respectfully, Cassie M. Guest Relations Manager Orange Buick GMC

February 12, 2020

Service manager was amazing and made my wife and newborn feel welcomed and cared for while making the process go by quickly. She had a great experience and for me, that is massive. More

by brian
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

Some Recommended Service Not Needed I went in for an oil change and was told I needed service that was not needed. Oil change needed, got brake flush that was probably needed, recommende More

by GS Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

In for recall Clean and efficient. Plenty of waiting room space. I was comfortable waiting for recall repair. Didn't know how long it would take but my service man More

by NANMOORHEAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glen
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