Orange Buick GMC

First Service Visit Service was quick and made the estimated service time. I would suggest that washing the car is an automatic service, rather than asked if you want it Service was quick and made the estimated service time. I would suggest that washing the car is an automatic service, rather than asked if you want it washed after the service you came in for has been completed. Additionally, the windows of the car after being washed should also be automatically be squeegeed dry once the car has been washed instead of being asked if you want to have them done after it has been washed. The service writer as well as the person who washed the car were extremely courteous and professional. The lounge area is certainly not appealing and lack of atmosphere, disappointing and compared to other dealerships lounge areas that offer a more inviting service lounge area for the customers to wait until the service to their car has been completed.. More

Buick Encore 45K service I have been a service customer here since 2012..My first service advisor was LaTanya and I was so happy to get a female advisor for my car because I k I have been a service customer here since 2012..My first service advisor was LaTanya and I was so happy to get a female advisor for my car because I know she would relate to me. When she got transfered I'm so glad that her replacement is as pleasant and nice like her. That person is Bill Murdoch And I have been a very happy and satisfied customer. I've gained 2 friends. Excellent service. My car runs as good as new. More

Overall went well - fast and efficient Overall everything went well Andre was friendly and helpful explaining how the various functions in the car worked. He even answered question later i Overall everything went well Andre was friendly and helpful explaining how the various functions in the car worked. He even answered question later in the evening when I could not figure out how the radio worked. I appreciated how kind he was in answering a simple question that was important to me. More

Tune up and oil change You have a real treasure in Bill Murdock and your service team. I know it goes without saying but, you could always look at adding value for long te You have a real treasure in Bill Murdock and your service team. I know it goes without saying but, you could always look at adding value for long term, repeat customers. You are QUITE EXPENSIVE. More

Perfect experience here. As a woman, with little car knowledge, I was concerned I'd be pushed into buying something I didn't want, be given a bad deal, or just plain feel uncomfortable. None of those th knowledge, I was concerned I'd be pushed into buying something I didn't want, be given a bad deal, or just plain feel uncomfortable. None of those things happened at Orange Buick GMC. Ian was awesome! I did a lot of research on the SUV I wanted and Ian helped me with any concerns. Not to mention I ended up with a lower monthly payment than I expected and I am working with the credit union I wanted to from the start of my search. Santiago was out fiance guy. He fit us in right before closing and helped us get everything done quickly, since we had our two year old with us when we came back to sign. Great place! Go here! More

In for service My 2011 GMC Sierra was due for its 3000 mile oil change so I stopped in to see Robert my service tech, he took me right in and in less than an hour th My 2011 GMC Sierra was due for its 3000 mile oil change so I stopped in to see Robert my service tech, he took me right in and in less than an hour the service was done and I was on my way. GREAT JOB. More

a bit disappointed I scheduled and oil change and tire rotation with a coupon. when I checked out he charge me $159 for oil/tire rotation plus a carbon air filter of som I scheduled and oil change and tire rotation with a coupon. when I checked out he charge me $159 for oil/tire rotation plus a carbon air filter of some sort that I didn't know what that was nor had I asked for it. he took it off then told me my fee was $100, to which I told him I had a coupon... I was told by someone that they probably did not change the filter anyway, because they are supposed to give you the old part they took out to the customer for proof. I was also told it would be an hour, but it turned out to be 2 hrs. More

excellent service I have been bringing all our vehicles to Orange Buick for over 20 years. Arnold is a great mechanic and the service is always great. I have been bringing all our vehicles to Orange Buick for over 20 years. Arnold is a great mechanic and the service is always great. More

awsome folks awesome folks my family is on our 8 th vehicle purchased from Orange , my latest vist was to buy a new truck and the reason for the service dept was t awesome folks my family is on our 8 th vehicle purchased from Orange , my latest vist was to buy a new truck and the reason for the service dept was to fix a minor recall witch was peformed while I had lunch in the cafeteria , how cool is that . Karen the manager is a friend and my salesman Andre are two of the nicest folks a person could meet , so needless to say I have been well taken care of over the years . More