Orange Buick GMC
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jay was awesome and very helpful. I was able to go in, look at the car I wanted and drive it home the next day. Everyone that I worked with was welcoming and friendly and it was a great experience over al look at the car I wanted and drive it home the next day. Everyone that I worked with was welcoming and friendly and it was a great experience over all. I would recommend Orange Buick GMC to anyone! More
Mr. Fredrick made the overall transaction a very pleasant one. My time at the dealership was short and very professional. All staff that I worked with had a great attitude. Would recommend your dealership to one. My time at the dealership was short and very professional. All staff that I worked with had a great attitude. Would recommend your dealership to anyone. More
Very good service from the staff. Very helpful and professional. Meron is very good at sales. Provided excellent advice and service. Would go back again. professional. Meron is very good at sales. Provided excellent advice and service. Would go back again. More
Tamara made the transaction so very easy! She was the reason why I stayed engaged in the deal at this dealership, I’d highly recommend working with her. reason why I stayed engaged in the deal at this dealership, I’d highly recommend working with her. More
Please have the service rep talk with the customer instead of a text. Especially when more work needs to be done than expected...more personable customer service...hate texts instead of a text. Especially when more work needs to be done than expected...more personable customer service...hate texts More
The staff were great, on time response and courteous. I am well pleased with services. Every thing worked out in my favor with Rob and Mike's help. Thanks 😊 am well pleased with services. Every thing worked out in my favor with Rob and Mike's help. Thanks 😊 More
This dealership was clean and accommodating. The staff were courteous, helpful, and knowledgeable. I will return for any future service needs, as their is reliable. were courteous, helpful, and knowledgeable. I will return for any future service needs, as their is reliable. More
Rod was friendly, courteous and very thorough. He was never in a rush; spent quite a bit of time with us to make sure that we were fully familiar with the car. never in a rush; spent quite a bit of time with us to make sure that we were fully familiar with the car. More
Normally i have only provided 5 star rating when Jake was my Service Manager, after he retired I have had three others Ian was great but had departed, the other on was less than desirable and Nelson did not my Service Manager, after he retired I have had three others Ian was great but had departed, the other on was less than desirable and Nelson did not do his homework when it came to reviewing what was required maintenance on my vehicle. I had the transmission recall which flushed and took care of that service at the 70K mark and just had the cabin filter replaced. Jake always knew what was accomplished with my vehicle as I have all the maintenance accomplished at your service department. I expect my service manager to tell me what my vehicle need and had researched what had been done before coming to me. I will continue to come there but am switching to Robert who I know will provide me with the best Service just like Jake had! It is very hard when one had the Best and then have to compare. Robert seems to be in the same lines as Jake and I will stick with Robert More
I was very disappointed with the service level. First the vehicle that I looked at was listed as brand new and only 8 to 10 miles, when I got there it had been used as a demo unit and had 3,125 miles (far fr vehicle that I looked at was listed as brand new and only 8 to 10 miles, when I got there it had been used as a demo unit and had 3,125 miles (far from new). So on the website the mileage was wrong, it was actually a used vehicle. Then when I inspected the vehicle (because it was used) had damage on the back bumper, which they acknowledged and said they would repair. They call me a week after I took delivery, I then brought the vehicle in for the repair and the collision division did not know what needed to be repaired, and they had to order a part to repair so I had to come back AGAIN! There was also issues with the trade in negotiation that displeased me. I bought the vehicle but have been regretting the experience since, you do a major purchase only to have it ruined by the process! More



