
Orange Buick GMC
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great communications throughout the process. They made the process seamless and minimized my time. The entire team went beyond the service levels found at other dealerships. the process seamless and minimized my time. The entire team went beyond the service levels found at other dealerships. More
Very easy and convenient. Took care of the immediate need without up selling services. Glenn was very professional and addressed all my concerns on the spot. without up selling services. Glenn was very professional and addressed all my concerns on the spot. More
Everyone who we had interaction with were extremely respectful, professional & they got us in & our way faster then expected Our Sales Tech Ruben & his partner that assisted us when we 1st walked in respectful, professional & they got us in & our way faster then expected Our Sales Tech Ruben & his partner that assisted us when we 1st walked in both went above & beyond our expectations. We went to the GMC dealer on the other side of town & they stunk!!!! So glad that we chose to switch to ORANGE BUICL GMC!!!! More
Great service and willingness to help. Really enjoyed the whole experience. Thanks Oscar for the spoil. Easy experience from the arrival until the pick up. whole experience. Thanks Oscar for the spoil. Easy experience from the arrival until the pick up. More
Orange Buick was unable to pinpoint the cause of the engine light. For $173 there should have been at least a guarantee/warranty to prevent the engine light activation in the future. The people were c engine light. For $173 there should have been at least a guarantee/warranty to prevent the engine light activation in the future. The people were courteous and the Lyft ride home was appreciated. More
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Ayhan (Ian) was one of the best sales person I have worked with. Communicated well and worked to get me a great deal on my new AT4. He was amazing at going back and forth with the manager and relating worked with. Communicated well and worked to get me a great deal on my new AT4. He was amazing at going back and forth with the manager and relating information to me. I enjoyed working with him and will refer business to your dealership to work with him As far as my rating goes. I am going to give the price of average because The trade in value I received was much lower than the books showed, competing prices, and to where I believe it should have been. I was offered a price much higher but turned it down due to the amount I was expecting and the tax savings I’d the trade in. More
Courteous and knowledgable sales staff. very good communication through the deal. Had paperwork ready when we arrived to purchase. Robbie Baez was very patient and helpful communication through the deal. Had paperwork ready when we arrived to purchase. Robbie Baez was very patient and helpful More
we took our 2020 sierra in for repair for the second time to get a leaking back window repaired UNDER WARRANTY. The first time, we made a appt 2 weeks in advance we got there and had to leave the truck all to get a leaking back window repaired UNDER WARRANTY. The first time, we made a appt 2 weeks in advance we got there and had to leave the truck all day and the parts were unavailable. I asked for a loaner vechicle and was told they did not have any. Two weeks later we got a call that the parts were in and to take the truck back, so we made the appt. I took the truck in to leave and i could not get anyone to follow me so yet again i ask about a loaner and was told no. Both times that i went there were other customers there at the same time who were being provided a loaner. The last time a lady was getting a oil change and her service rep came out to the waiting room and told her that she needed 2 tires but they had to be ordered and it would be a few hours, she said she would wait and the advisor told her no worries that they would get her a loaner. I proceeded to ask nelson again and was told no. I ask for a ride home from Orlando to Apopka because they said it would be all day. He said ok and when i ask if they could pick me up when it was completed, i was told i needed to figure something out for the afternoon. The driver was there and heard what happened and he was a very nice gentelman and on the ride home he told me to tell them when the truck was ready to get with him and he would be more then happy to pick me up. I revcived a call around 2:30 -3:00 that the truck was ready and ask if they could send the driver, which they did. I am just frustrated that with the 2 visits it was the same inconvience and after asking nelson i recieved the same respone even though other customers clearly had a different outcome regarding loaner vechiles. Hopefully I never have to take the truck back in for service and if i do, i will try to go to another dealer. More
Oscar was great to deal with. No pressure. Had answers when we asked questions. Made whole process very simple. Very enjoyable experience. I would work with him again! when we asked questions. Made whole process very simple. Very enjoyable experience. I would work with him again! More