Open Road Subaru

Excellent experience Jenna was very knowledgable regarding the Subarus and was able to help us figure out what we needed. We were able to get in and out with a new car pre Jenna was very knowledgable regarding the Subarus and was able to help us figure out what we needed. We were able to get in and out with a new car pretty quickly which was very helpful for us.I would recommend this place. More

Immediately upon entering the Dealership, Sales Consultant Cameron Samad displayed excellent customer service skills from greeting me to selling me an awesome SUV! Also Stephen Stoop, the Sales Ma Consultant Cameron Samad displayed excellent customer service skills from greeting me to selling me an awesome SUV! Also Stephen Stoop, the Sales Manager coordinated with Cameron to negotiate a payment equal to my budget! I highly recommend Open Road Subaru! 5 stars!!!!! More

Wasted time! Don't waste your time with this place!! Go some where else!! Had an appointment with Will to see a 2016 GMC Sierra. I wasted my time driving over hour Don't waste your time with this place!! Go some where else!! Had an appointment with Will to see a 2016 GMC Sierra. I wasted my time driving over hour round trip and they sold it before I got there. Avoid this place! Terrible experience and terrible way to do business. Glad I didn’t buy from them. They don’t deserve my business. More

HIGHLY RECOMMEND i WOULD HIGHLY RECOMMEND JOHN PULOUS. HE WAS VERY KNOWLEDGEABLE AND DID NOT PRESSURE US. HIS MANAGER STEVE STOOP DID NOT PRESSURE US GAVE US A GREAT i WOULD HIGHLY RECOMMEND JOHN PULOUS. HE WAS VERY KNOWLEDGEABLE AND DID NOT PRESSURE US. HIS MANAGER STEVE STOOP DID NOT PRESSURE US GAVE US A GREAT DEAL. THIS IS OUR 3RD SUBARU. OPEN ROAD IS GREAT... More

Friendly and accommodating From the moment that I walked in the door, I noticed that this dealership was different. Cameron was friendly and knowledgeable, and never pushy. They From the moment that I walked in the door, I noticed that this dealership was different. Cameron was friendly and knowledgeable, and never pushy. They had the perfect car on the lot, and I drove it home that day! More

Got a new lease Outback I had leased a 2017 Outback and wanted another Outback at the end of my lease. I worked with Stephen Stoop and David Thal. They were amazing. Profe I had leased a 2017 Outback and wanted another Outback at the end of my lease. I worked with Stephen Stoop and David Thal. They were amazing. Professional, courteous, respectful, well-informed. They made numerous accommodations in my favor. I think the price I received was very fair and within my budget.; I strongly recommend both of them. More

Great experience at Open Road Subaru.. I walked into Open Road Subaru, originally, to schedule some maintenance on my 2012 Impreza. Upon entering I was greeted by a salesman (Cameron Samad) I walked into Open Road Subaru, originally, to schedule some maintenance on my 2012 Impreza. Upon entering I was greeted by a salesman (Cameron Samad), who directed me to the service center. After I scheduled my appointment I decided to look around at the new vehicles and reapproached Cameron, since I felt he was a personable, to get some info on the Crosstrek. He gave me the rundown on the vehicle and took me outside giving me a tour of the dealership and the vehicles on the lot. Though I wasn't really expecting to test drive any vehicles, Cameron made the offer, which I couldn't refuse. He got the dealer plate and we took the vehicle out on the road. Not only was the ride better than I expected but Cameron knew his stuff and further interested me in the vehicle. That day I traded my Impreza in and got into a brand new 2019 Crosstrek. The deal was not forced and I was (and still am happy) about my decision. I do wish that the dealer would have included oil changes and tire rotation into the deal, as that is something I will have to pay out of pocket maintenance for but it isn't necessarily a deal breaker but I was slightly disappointed about it. Other than that, the overall experience was great and if anyone is looking for a salesman, Cameron Samad is your guy. More

Great Experience This is my 4th Subaru and this is by fare the best experience we have had yet. The MAnager Steve Stoop called and said I could purchase a new subaru This is my 4th Subaru and this is by fare the best experience we have had yet. The MAnager Steve Stoop called and said I could purchase a new subaru and he would lower my payment. When I went in there were no tricks or gimmicks which is us heard of these days...I would highly recommend Miguel, Steve and Open Road subaru More

NO "slick sales tricks" Sales/Manager actually "LISTENED" Having walked away from 3 other Suburu and 1 Toyota dealers, I found the sales person, Miguel, and Manager Stephen S, at Open Road Suburu, actually "l Having walked away from 3 other Suburu and 1 Toyota dealers, I found the sales person, Miguel, and Manager Stephen S, at Open Road Suburu, actually "listened" to what I was interested in purchasing without arguing with me about why I should buy what was on the lot. I spent 8 Saturdays in the summer visiting dealers in order to purchase a car, cash. I knew the car I wanted specifically whether Toyota, Suburu or Honda, and found these experiences torturous until landing at Open Road Suburu with Miguel and Stephen. My car search gratefully ended after closing a reasonable deal (I did the Happy Dance that I no longer had to be tortured visiting other dealers! After the initial hump of not wanting to give SSN, my experience in purchasing exactly the car I wanted with exactly the option I wanted, was a pleasure at Open Road Suburu in Union NJ with customer service being front and center with Miguel and Stephen. I have already recommended to 2 friends who are looking to replace their current Suburus, and would certainly purchase another vehicle at this dealership. More

Great experience with dealership and customer service I would like provide my review of Open Road Subaru. This is my first time using the dealership and purchasing a new 2019 Subaru Forester. My sales I would like provide my review of Open Road Subaru. This is my first time using the dealership and purchasing a new 2019 Subaru Forester. My sales experience was outstanding and my sales rep is Steve Wolfe. Steven helped me in every way to understand my sales experience and to answer all my questions and concerns about the Forester too. I very satisfied with the dealership and my new Forester and highly recommend both. More