Open Road Chevrolet
Union, NJ
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281 Reviews of Open Road Chevrolet
Very friendly and knowledgeable staff. Would recommend open Had a very good. Experience with open road. The salesman was a big help and showed me all the features. Would come back again and recommend my famil Had a very good. Experience with open road. The salesman was a big help and showed me all the features. Would come back again and recommend my family and friends. More
trusted service The problem was identified. A suggested fix was applied and the vehicle once again runs well. The servicing was done in the same professional manner I The problem was identified. A suggested fix was applied and the vehicle once again runs well. The servicing was done in the same professional manner I've come to expect for many years. More
EXCELLENT SERVICE AND CORDIAL STAFF I personally approach dealerships with a lot of skepticism having had past bad experiences. From incompetence to just plain rudeness. But I am happ I personally approach dealerships with a lot of skepticism having had past bad experiences. From incompetence to just plain rudeness. But I am happy to report that Open Road has met my expectations. Being a new dealership, I was concerned with staffing and technical knowledge base. And please understand, not all dealerships are the same. For my 2016 Tahoe, which I had purchased there, I was not as concerned. But having just bought a 2017 Corvette I was very concerned. Unlike the Tahoe, the Corvette requires specialty tools and equipment, not to mention special training. Many dealerships do not bother to invest in this as they sell very few Corvettes, and I have to say, Open Road is not a high volume dealer for Corvettes. But after having my Corvette serviced there for its first 500 mile oil change, I questioned the service rep on the procedure and he came back with all the right answers. As my car was being serviced, I met the mechanic and started a conversation, asking him about his training and what equipment he had for the Corvettes. To my amazement, this dealership had everything I knew about and he was a certified Corvette technician. He also gave me a lot of insights to the car and was very knowledgeable. So, bottom line, if this dealership had invested in all this extra equipment and have techs trained in a low volume car for them, I have to believe they will have all the bases covered for any car in the fleet. Time will tell, but so far, I am confident in bringing my cars to Open Road. More
GREAT EXPERIENCE !!! What nice people , no pressure sales environment . They took the time to find what suits me and then make sure they could get me into the payments I w What nice people , no pressure sales environment . They took the time to find what suits me and then make sure they could get me into the payments I was comfortable with . Monique was so patient and so sweet I've never had a better time buying a car . I would recommend them to any friend or family member . More
Very professional. Everyone was very cordial and willing to satisfy me as a customer. The one problem I had was the amount of time I spent getting the paper work filled Everyone was very cordial and willing to satisfy me as a customer. The one problem I had was the amount of time I spent getting the paper work filled out and processed. More
ILEASE OK I AM LEASE 21 YEARS AND I BRING MY CAR FOR SERVICE AT THIS PLACE AND ALWAYS THE SERVICE FOLLOW MY REQUEST. AND REALLY I'AM VERY SATISFACTORY. I AM LEASE 21 YEARS AND I BRING MY CAR FOR SERVICE AT THIS PLACE AND ALWAYS THE SERVICE FOLLOW MY REQUEST. AND REALLY I'AM VERY SATISFACTORY. More
Real Service My experience was primo from the beginning to the end. My sales consultant Monique was extremely helpful in helping me find the vehicle I was looking My experience was primo from the beginning to the end. My sales consultant Monique was extremely helpful in helping me find the vehicle I was looking for and went thru great measures to aid me in assuring it was the perfect vehicle for me. The finance department informed me of all my options in detail and was helpful in making the best decision for me. The process was fast and smooth. Overall I left extremely happy and with a new vehicle. I'm still feeling thankful they will definitely be my first stop when I'm in the market for my next vehicle. More
An excellent oil change. A simple visit for an oil change, was in a word, flawless. They also washed my car. The whole transaction took a little more than an hour. A simple visit for an oil change, was in a word, flawless. They also washed my car. The whole transaction took a little more than an hour. More
Came down to price Will the sales representative was great at finding the vehicle I wanted and gave a price that was better than competing Dealerships. I would definite Will the sales representative was great at finding the vehicle I wanted and gave a price that was better than competing Dealerships. I would definitely recommend it to friends and family More
Everything went smoothly My maintenance went smoothly. There were comfortable places to sit and read, and there were plenty of munchies and drinks available, and I got out of My maintenance went smoothly. There were comfortable places to sit and read, and there were plenty of munchies and drinks available, and I got out of there relatively early. More