Open Road BMW of Roxbury

Great dealership. Everyone was very at tentative throughout the process. I even had the General Manager thank us for our purchase. I would definitely recommend this place to friends and family. throughout the process. I even had the General Manager thank us for our purchase. I would definitely recommend this place to friends and family. More

It was a pleasant experience purchasing a car from this dealer. Christian was very helpful and knowledgeable. He provided superior service and helped make the process go as smoothly as possible. I highly dealer. Christian was very helpful and knowledgeable. He provided superior service and helped make the process go as smoothly as possible. I highly recommend this dealership. More

I WAS IMPRESSED WITH THE DEALERSHIP AND WITH THE STAFF. THERE WAS A NICE SELECTION OF CARS TO CHOOSE FROM AND I WILL DEFINITELY GO BACK. THERE WAS A NICE SELECTION OF CARS TO CHOOSE FROM AND I WILL DEFINITELY GO BACK. More

because I'm very satisfied with the service and I will recommend this dealership to all my friends and family and the salesmen Christian Graciano is very professional and do his job very well, overall recommend this dealership to all my friends and family and the salesmen Christian Graciano is very professional and do his job very well, overall I'm very satisfied. More

We were looking for a used BMW at several dealerships including Paul Miller. We were not happy with salesperson at Paul Miller , and continued to search. I looked at all local BMW dealerships online, a including Paul Miller. We were not happy with salesperson at Paul Miller , and continued to search. I looked at all local BMW dealerships online, and checked inventory. I saw that your dealership had a car that I was interested, but the photos where not very clear. I checked the online reviews for your dealership, and happened to see that someone I knew, Karen Brunner, wrote one. She praised Andre. I called her and she said, deal with Andre. I called him directly, told him my interest in the car for my son. I told him the photos were not clear, and I wondered if the was any damage to the bumper. He called me back, and said the car was in great shape, and that the light from the camera was reflecting on the bumper. We went in to see and test drive the car. Andre was wonderful. He was very knowledgeable, but not pushy in anyway. I work in sales, and must say, he is very professional. I recently bought a new Buick from Salerno, and the salesperson was no where near as professional as Andre. Not only was he great when trying to make the sale, but he followed up with me after we picked up the car. He called that night, and the following day. Also, Dominick your finance person was a pleasure to deal with as well. My son had a question today, about a dashboard light, and a noise coming from exhaust. He called service, and they said, just bring it in today. So he will. I hope that service is just is good as sales and finance. Kudos to your company. Job well done! More

My husband and I had a wonderful experience with BMW of Roxbury. We were first time buyers in this dealership and we didn't know what to expect when it came to the staff, availability in vehicles, and over Roxbury. We were first time buyers in this dealership and we didn't know what to expect when it came to the staff, availability in vehicles, and overall knowledge. We were both very pleased that they accommodated to us fully and effiently. We spoke directly with Mr. Graciano; he was friendly, knowledgeable, and patient. We felt no pressure at all to buy, when we eventually placed the order we felt confident with our price and service that was given to us. We have recommended friends and family members to BMW of Roxbury, and the experience has been mutual. More

Great service. The whole experience was made very easy by the dealership. I will likely be purchasing my next BMW from them and would definitely recommend it to anyone looking to purchase a vehicle. the dealership. I will likely be purchasing my next BMW from them and would definitely recommend it to anyone looking to purchase a vehicle. More